PCC Basics
Hours of Operation on the weekdays
8a-8p Eastern
Most well known park in Arizona
Bruno from Encanto's gift
What is the ability to see into the future
Our Team Senior?
Who is Carolyn Washington
Team member with the company the longest?
Jessica Chasse, 23 years
2 digits at the end of SME ID
What is your Pharm Code designation
National Parks in TX
What is Big Bend NP and Guadalupe Mountains NP
Mickey Mouse's original name
What is Steamboat Willie?
Name a team member from Texas.
Who is...
Sarah Brennan
Kristin Landry
Emily McNiel
Mandi Samarripa
Gwendolyn Thomas
Evelyn Watkins
Carolyn Washington
Who is Vema Gayle but Cedrisha Brown's anniversary is tomorrow (3/30)
Approved use of Manual ACW
Michigan National Park
What is Isle Royale National Park
This classic ride can be found at every Disney Park around the world.
What is Dumbo
Who used to work at the Bannockburn site?
Who is...
Nick Brkljacic
Cedrisha Brown
Sharon Lobdell-Burns
Biggest instigator in Team chat
Who is Gwendolyn Thomas
Name 2 goals, only 1 can be from call metrics
Quality >85%
AHT 530-585.99 seconds
Hold 60 seconds
ACW 90 seconds
Service Rate 3
Adherence 90%
National Park in FL
What is Biscayne NP
True or False - Moana was the first truly "original" Disney animated feature film
False
Team member (and site) on Eastern Time.
Who is..
Vema Gayle, Canton
Kim Sykes, Canton
Crystal Carmona, Orlando
Sabrinia Mose, Orlando
Sarah Stambler, Orlando
True or False - when you're off the team, you're out of the chat
False
Programs that use OneID
What is Windows, Genesys, Windshield, GWFM, WTA, Speechminer, Intranet, ARxHub, MyARx
State with no designated National Park
What is Illinois
Nemo's mother
What is Coral?
What team member, and site, does not observe Daylight Saving Time?
Nidia Zubia, Tempe
Lives near Chuck Norris
Who is Kristin Landry