The AAR (PS only)
EMPL 1093110 – This student has asked you to break down their remaining requirements. Talk me through your thinking and your explanation to your student.
Bonus: If student takes ACCT 411, where will it place?
Which PS favorite(s) would you use for a student that calls in and says they want to take 5 Sophia classes for next semester? Multiple options accepted.
Query Viewer
How many High School Attestation forms may a student submit before they are blocked and need to submit an official HS transcript? – March 31 email High School Attestation Protocol Update
2 attempts only
Student is in the PSYC-BS program and would like to switch over to the BIOT-BS program. What kind of discussion would you have with the student? What are your next steps if the student says they would like to move forward with the PPC?
TE - discussion, approval, PPC
EMPL 3095336 – What are this student’s remaining requirements? Which classes would you recommend the student take for the upcoming Fall semester?
AAR
EMPL 3094619 – Student would like to complete Chemistry lab and lecture from Sophia. Can they? How would you phrase your answer to this student?
Yes, no guarantees, advise to use ARTSYS, articulation resources
What is this week’s supplemental outreach?
Today, Outreach for Weekd of 4/9/2023 – 4/15/2023
Which advising resource/program would you use to check if a student is participating in classes? How do you search for classes in this portal? – Class name, section, semester code
D2L - Class name, section, semester code
EMPL 3124118 – Which class(es) would you recommend this student take for the upcoming Summer semester? Which factors are you considering when making your recommendations?
AAR
What are the eligibility requirements for a student to apply to Workplace learning? Bonus: In which majors do you see students most commonly asking about workplace learning?
UMGC search - workplace learning
Please name two important points or updates regarding the Degree Map procedure.
April 10 – degree Map Updates
cUse only registration history for this question: EMPL – 1064586 Student would like to return to UMGC after previous enrollment. What would you suggest to student?
– Restart, over 5 years, no GAP when student returns
EMPL 3098938 – When should this student be completing their degree? Is the student all set for classes, is there anything you would want to mention to the student in your next phone call?
5 year timeline, Summer/Fall enrollment
EMPL 3019108 – How long will student’s Internship course take? Who is the student responsible for contacting about their internship?
15 weeks, Faculty memeber
What are two new updates to the NURS and ENMT programs?
March 29, Program Update Communications Going Out to NURS and ENMT Students
What is the difference between the following abbreviations?– DISM, DISC, REIN, REST
– DISM, DISC, REIN, REST
EMPL 0634727 – Student calls in and says she would like to get registered for the Summer semester today. What would you tell this student? Hint can be provided if needed.
Golden ID Student
EMPL 1222220 – This student mentioned over the phone that he is studying for the CompTIA Security+ industry certification. What would you mention/ask the student? (Hint: AAR and Website)
Transfer, student records
What are the steps you should take if you get an action titled “Europe/Asia MC Journey – Location Change Survey Reply – Call Outreach #1?”
March 28 - Assisting Europe Students: Campaigns (Now including Asia)
Please explain the EXCL portfolio program and the best time for a student to complete it.
Use website for guidance