steps to completion
Invisalign
5 Golden Phrases
Do you know our patients??
Do you know your coworker?
Dental Office
100

Pain tips for after anesthetic wears off. 

>1000 mg Tylenol (acetaminophen) once every 8 hours.

>Alternate between Aleve and Tylenol for BOTH anti-inflammatory AND analgesic effects!

>Combining caffeine (~95mg) will help the analgesic effects of pain medications

100

Is this expensive?

“If this is something you really want. Let me show you how we can make it affordable for you.”

100

Who grooms Eleven?

Nikki Dunn

100

What is Dr. Harris’ favorite college football team?

USC

100

What is the reservations fee for DH and RDH appts?

DH $250 and $100

200

Steps to breaking appointments 

waive fee if not done so, let pt know of fee write tracker in journal and in ledger documenting fee 

200

Will it hurt? Will I be in pain?

I hope so…(pause and laugh)...We are supposed to be moving teeth, so I get more nervous if I put them on and feel nothing. We are in it to win it (pause, smile). But its not real pain, I think you will feel slight pressure for the first 48 hrs of every new aligner.

200

Which patient owns Elliotts For Pets supply?

Mark Allen

200

What is Marissa's Middle name?

Loraine

200

What does HIPAA stand for?

Health Insurance Portability and Accountability Act

300

What are the 5 steps to close?

Listen, Discover, Show, Story, Close

300

Do I really need this? Will my teeth get worse?

I cant tell you if your crowding is going to get worse, thats impossible to know. It’s definitely not going to get better and the health of the gums os going to get worse with time because we simply cant clean it. Right now it’s relatively easy for me to fix this with Invisalign, I dont know if that will always be true.”

300

What patient should we thank for Dr.Harris meeting Dr.Muller?

Claudia Luppino

300

How many year has Jacquelyn worked form Dr.Harris?

9.5 years!

300

What is phubbing?

The act of snubbing someone… by looking at your phone instead of paying attention

400

Are they really invisible? Can people see when I am wearing them?

Invislign is virtually invisible from 5 ft away. If you have a friend who is a close talker, they will def see them.

400

The Mastermind Behind Coachella

William Haring aka Bill Fold

400

Alyssa wants her daughter to do this at a rodeo when she is older?

Mutton Busting

400

What are the driving directions to Iverson Dental Labs?

Up Alessandro Blvd and right on Meridian PKWY

500

How long do I have to wear a retainer for?

At first you are going to wear it every night. Then after a while less and less. But the truth is there might be a force in the mouth that will try and reverse all the work we did, and we always have to be vigilant to fight it. WE ONLY WANT TO DO THIS ONCE. I dont know if they will move but we always want to be prepared.

500

The wise words of Johnny Arias...

Be a warrior in the garden, so you can garden during the war.

500

What do Marissa, Aaron, Talia and Alex have in common?

August birthdays!!

500

Ensure safe and healthful working conditions for workers by setting and enforcing standards and by providing training, outreach, education and assistance

OSHA