Ballad
Boone
Summit
Tallahassee
100

How to observe workflow with PSR when travel is not available.

What is Virtual Observation?

100

This is the third party system used by the PEAK practices to verify BCBS insurance.

What is Carelon?

100

This worklist has continuous accounts for missing payor and zip code.

What is Claim Edit

100

Tallahassee is now able to access this reporting tool as of June 28th.

What is ERP?

200

This KPI decreased over $400,000 from May to June.

What is Ballad front-end denials?

200

Boone practices are learning that they can post payments to this type of account by adding the payment to the guarantor. 

What is HB accounts

200

The client team successfully met with practice leaders to update these forms.

What are Practice Profiles?

200

These are the top 2 payors denied for missing authorizations. 

What is Capital Health Plan and Sunshine Medicaid?