Be Effective
the process or exchanging messages between and sender and receiver
communication
to convince a person to change a perception in order to get them to do what you want
persuade
cover lengthy topics such as yearly sales, survey results, or problems that need attention
business reports
the receiver's response to a message
feedback
listing items or steps to your presentation in order
enumeration
what is at least one of the 5 types of documents you will use in the workplace
emails, short reports, business letters, fax cover sheets, memos
obstacles that interfere with the understanding or a message
barriers
a statement that is accepted as true by most people
generalization
What do some companies require at the beginning of a business report
executive summary
things that compete with the message for the listeners attention
distractions
necessary when there is a large volume of material and presenting it verbally would be impractical
written communication
specialized vocabulary used by members of a particular group
jargon
used for official announcements, thank yous, and confirmation of business transactions
business letter