Management Functions
Management Styles & Levels
Leadership & Human Relations
Ethics & Decision-Making
Characteristics of Effective Managers
100

Function that sets goals and direction.

Planning

100

Style used when workers are experienced and tasks are routing.

Strategic.
100

Influence from holding an official position.

Formal

100

Moral principles guiding behavior.

Ethics

100

Respecting feelings and needs of others while working well with the team and recognizing individual strengths

Understanding and Cooperation

200

Arranging people and resources to accomplish work.

Organizing

200

Style used when tasks are urgent or workers need guidance.

Tactical.

200

Influence earned through trust and respect.

Informal

200

Document outlining company purpose and values.

Mission statement

200

Having ambition to get work done without being asked and following through on all commitments

Initiative and Dependability

300

Recruiting, hiring, and training employees.

Staffing

300

Manager level overseeing department functions.

Middle Manager

300

Ability to understand people and situations.

Human relations

300

The ability to get others to accomplish tasks because of the position the leader holds. Employees feel obligated to respond to requests from their manager.

Position Influence

300

Making decisions carefully while looking at all sides of an issue before deciding

Judgment and Objectivity

400

Guiding employees to complete assigned work.

Implementing.

400

Manager level supervising daily employee activities.

Supervisor (or line)

400

Leadership skill involving shared decision-making.

Teamwork

400

Exists when group members recognize and appreciate a leader's expertise in a specific area and look to them for guidance.

Expert Influence

400

Willing to make decisions, take responsibility for results, and make unpopular choices when needed

Confidence and Courage

500

Measuring performance and making corrections.

Controlling.

500

Highest level that sets long-term goals.

Executive

500

Power gained through specialized knowledge.

Expert