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Study Questions 4
Study Questions 5
100
The cost of materials to make a good or provide a service is what type of cost?
What is variable cost
100
A short phrase associated with a brand
What is a tagline
100
Behaving in a way that is appropriate to the workplace.
What is professionalism?
100
How many hours a week does a full-time employee usually work?
What is 40 hours
100
An e-mail address always includes what symbol?
What is the at symbol @
200
Rent and insurance are examples of what type of cost?
What is fixed costs
200
A promise the company makes to customers about what they can expect from the company and its products.
What is a brand promise
200
A collection of standards that define proper social behavior in a specific community.
What is etiquette
200
When an employee is allowed to work from a location other than the company's location.
What is telecommuting
200
A file that can be added to and sent with an e-mail.
What is an e-mail attachment
300
What does COGS stand for?
What is cost of goods sold
300
What is the goal of ergonomics?
What is to keep the workplace as healthy and productive as possible and to reduce the chance of repetitive strain injury
300
The ability to come up with new plans, ideas, or solutions to problems.
What is creativity
300
A temporary job that lets you gain workplace skills and see what working at a particular company is like.
What is an internship
300
Behaving appropriately while using digital tools to communicate and share information.
What is digital citizenship
400
When the company keeps its customers happy enough to continue buying products from the company.
What is customer retention
400
The collection of interactions a company has with customers who have already purchased the product.
What is customer service
400
The first step or action toward a change.
What is initiative
400
The development of skills, knowledge, and experience that will help you advance in your career.
What is professional development
400
Write a safe and professional user name?
What is asmith12@gmail.com
500
What are the levels of needs in Maslow's hierarchy, from lowest to highest?
What is Physiological needs, Safety needs, Social needs, Esteem needs, Self-actualization
500
Packaging, displays, and store organization are all part of what type of merchandising.
What is visual merchandising
500
The ability to stand up for your own interests and ideas and to ask for what you want.
What is assertiveness
500
List at least four categories that are commonly included in a resume.
What is Contact information • Objective • Employment history • Education • Technical skills • Strengths • Hobbies/interests
500
List at least four types of software that are commonly used in offices.
What is Word processing software • Spreadsheet software • Presentation software • E-mail software • Scheduling or calendar software • Database software • Accounting software