Encompass Health
TeamWorks
Who's who?
Business Developement
Criteria
100

Encompass Health is the leader in what field?

What is Inpatient Rehabilitation

100

The physician's signature on a Prescreen is good for...

What is 48 hours
100

Who would you go to for benefits questions?

Who is Director of Human Resources- Natalie 


100

What is a DWOR?

What is Daily Weekly Operating Report

100

True or False, discharge plan is a factor in meeting criteria for IPR

What is FALSE

200

How many Encompass Health hospitals are there?

What is 150

200

This information is required to enter a referral...

What is patient name, DOB, referral source, room number and liaison

200

Who would you speak with for questions on patient medications?

Who is Director of Pharmacy- Chad

Who is pharmacist Paula

200

According to the RDS model, how many contacts does it take to get a referral?

What is 3

200

Name 5 of the CMS 13 diagnosis

What is: Burns, Congenital deformities, Brain injury, Stroke, Amputation, Multiple trauma, Vasculidities, Neurological, Spinal Cord, Hip/ Knee replacement, Osteo/Rheumatoid arthritis. 

300

What is the Encompass Health code of conduct (CPR)?

What is COMFORT, PROFESSIONALISM, RESPECT

300
Once a referral is entered, this role verifies insurance coverage...

Who is Admissions Representative

300

Who can you talk to about special visitation accommodations?

Who is Chief Nursing Officer - Adry

Nursing Manager- Jane

Nursing Supervisor - Lindsey, Jordan, Racheal,

300

Name 2 tools to help you market

What is spidergrams, collateral, give aways, powerpoint presentations

300

Medicare advantage plans typically use  systems to assess if a patient meets criteria, name 1

What is CMS

400

What are the 5 Encompass Health Values?

What is: Set the Standard, Lead with Empathy, Stronger together, Do what's right, Focus on the positive 

400

The cutoff time for starting auths and same day admits...

What is - there is NO cut off time. 

400

Who handles broken equipment or damaged office furniture?

Who is director of plant ops- Ruleon

400

How often should we talk to our "A" contacts?

What is every 2-4 weeks

400

The 5 Medicare requirements to meet criteria for IPR

What is: needs 2 therapies, hospital level of care, interdisciplinary approach, medical complexity, expected to make gains

500

Give 2 examples of programs offered to develop and grow internal employees?

What is CRRN incentive, RNT ladder, Developing Future CNO's and CEO's, Tuition payback

500

According to Teamworks, a prescreen must be completed..

What is: Within 2 hours 

500

Who can approve more beds if nursing/therapy is capping us?

Who is CEO- Chuck

500

What is the RDS sale matrix?

What is POSITIONING, DISCOVERING, PRESENTING, SECURING

500

The percentage of patients that must meet CMS criteria

What is 60%