Marketing Channels and Supply Chain Management
Retailing, Direct Marketing, and Wholesaling
Integrated Marketing Communications
Advertising and Public Relations
Personal Selling and Sales Promotion
100

The decisions and activities that make products available to consumers when and where they want to purchase them

What is distribution?

100

An organization that purchases products for the purpose of reselling them to ultimate consumers

What is a retailer?

100

Coordination of promotion and other marketing efforts for maximum informational and persuasive impact on customers

What is integrated marketing communications?

100

Paid nonpersonal communication about an organization and its products transmitted to a target audience through mass media

What is advertising?

100

Paid personal communication that attempts to inform customers and persuade them to buy products in an exchange situation

What is personal selling?

200

An agreement whereby the products of one organization are distributed through the marketing channels of another

What is strategic channel alliance?

200

Retailers that are a fraction of the size of conventional discount stores and typically offer very low prices on smaller size name-brand nonperishable household items

What is an extreme-value store?

200

The individual, group, or organization that decodes a coded message

What is receiver?

200

The group of people at whom advertisements are aimed

What is target audience?

200

Developing a database of potential customers

What is prospecting?

300

Using all available outlets to distribute a product

What is intensive distribution?

300

Independent intermediaries that represent two or more sellers and usually offer customers complete product lines

What is manufacturers' agents?

300

The limit on the volume of information a communication channel can handle effectively

What is channel capacity?

300

The advertising budget for a specific time period

What is advertising appropriation?

300

Developing a list of qualified applicants for sales positions

What is recruiting?

400

Combining two or more stages of the marketing channel under one management

What is vertical channel integration?

400

Intermediaries that bring buyers and sellers together temporarily

What is a broker?

400

Communication to build and maintain relationships by informing and persuading one or more audiences

What is promotion?

400

Budgeting for an advertising campaign as specified by a high-level executive in the firm

What is arbitrary approach?

400

Sales-promotion techniques in which a consumer receives a specified amount of money for making a single product purchase

What is rebates?
500

An agreement in which a supplier furnishes a product to a channel member with the stipulation that the channel member must purchase other products as well

What is tying agreement?

500

Marketing products to ultimate consumers through face-to-face sales presentations at home or in the workplace

What is direct selling?

500

Promoting a product directly to consumers to develop strong consumer demand that pulls products through the marketing channel

What is pull policy?

500

Communication efforts used to create and maintain favorable relations between an organization and its stakeholders

What is public relations?

500

Extra compensation to salespeople for pushing a line of goods

What is premium money?