What and How...
Marquise Food Service Manual is located at this location.
What is
When searching for the standard related to Preventative Maintenance of call bells you search in this place?
EVS Manual loaded on MyMarquise
Marquise audits are located in this location
What is My Marquise – QA/QC section
When onboarding a new Manager the Marquise team is required to use this program.
What is My Great Start.
The 'Promise' we Make.
A Warm and Caring Experience starts with me.
Your UM asks about the holding of food samples and the amount to hold. Where do you find this information
What is Section B – B019 Food Sample holdback
Floor dusting and public washrooms are referenced in this section of a manual.
Section C: Housekeeping
I need a food temperature log for the kitchen and the serveries, where is it?
What is Under QA/QC section – Food Safety logs
Our Quality Management programs are developed to provide a continuous means of evaluating and improving services for our clients. Quality Audits are conducted how often and what score must be achieved in order to maintain this frequency?
Section F: Environmental Review (Audits)
Facilities will have departmental audits conducted by Marquise QM at least once every 3 months and monthly if departmental audit scores are below 90%. Each facility will have daily audits completed on each nursing unit / RHA by the Environmental Manager.
Ontario, British Columbia, Alberta and this?
Manitoba
I am not sure how long to retain the production sheets and therapeutic menus, where can I find this information?
What is Section A - Policy #A012
I'm not A, B or C, but the manual where one can find standards on Log Book Procedures.
Section E: Maintenance
The monthly operations audit is now available under this section
What is QA/QC section- Section H-Audits - H006
8 Steps are in included in this process in Laundry. Name at least 5 of the steps in order.
To provide a diagrammatic structure for laundry processing.
Section D: Laundry - Work Flow Chart
1. Sort - Soiled , 2. Wash - Soiled, 3. Extract - Clean , 4. Dry - Clean , 5. Inspect - Clean, 6. Repair/Label - Clean, 7. Fold - Clean , 8. Deliver - Clean
Our sector plan on a page is best described as "our house". Name any 2 of our 5 key focus areas identified on our house.
Value Creation, Ops Ex, Innovation, Associate Experience, Deliver Quality
The guidance you will provide to FSM/RD if resident is refusing prescribed diet or supplements,
What is reference to Section D - policy # D016
Count to this number, and you'll identify the # of sections in the EVS Manual.
What is 8
I can print out a copy of the Ministry of Health and Long Term care inspection protocols for food services from Navigator through..
What is under QA/QC section – Ontario MOHLTC Inspection protocols
Section E is a beast. Name any 5 of the topics listed in this section.
Section E:
Preventative Maintenance
Service Requests
Emergency After Hours
Log book - procedures - form
HVAC Systems
Lighting & Electrical
Kitchen Equipment
General Equipment (Clocks, Sump pump, Bed Rails, Painting, Windows)
Essentials that help our Marquise Culture come alive.
Safety for all
Smile
Service Focused
Take Pride
Be attentive
Be Helpful
I am revising the job routines for the cooks and need guidance on preparation times.
What is preparation guidelines under section B of Food Service Manual (policy 3 B021 and B021a)
A hot topic these days and one that EMS's need to pay particular attention to since the start of COVID. I am in the section after G.
What is Section H: Infection Control
I need to complete annual nutrition and hydration program evaluation this fall, the template is available at..
What is under QA/QC section - Section H Audits H020
Section H is all about Infection Control. True or False. There exists a standard in the section called "H20-00 - Infection Control - Personal Protective Equipment"
This is FALSE. PPEs are called out on individual policies within the EVS Manual
We have vision we have purpose.
Vision: To live a ‘hospitality’ culture that is focused on delivering an exceptional Resident Experience.
Purpose: We believe that every Resident deserves warm caring hospitality, healthy delicious meals, and a clean safe place to live. That’s what we call our Resident First Experience.