Paperwork
Where do you put Intake paperwork when done?
Kaylee's Mailbox
How do you give families access to MyChart?
Send them an activation code via text/email- parents must use their DOB when first asked to enter a DOB, not their child's.
If a client is wearing a mask, are you required to mask?
Yes- they mask, you mask- no questions asked
In case of a fire, where is our meeting spot?
Corner lot of S Cherry Avenue and E 6th Street
Within what time frame should you answer a professional email?
24-48 hours
How long should you keep paperwork in your office?
Keep it until intake is completed, should be brief.
How do you send a treatment plan through MyChart?
Make sure MyChart is activated, click the down arrow next to "sign" and then click "send to participant"
How many no shows, or late cancels can a client have before a letter is sent?
1
Where is our office AED located?
On the north wall in the conference room
When you bill for CCS, what is the billing code?
99999
Where do you route intakes, treatment plans, 90 day reviews, and discharges?
Marshfield counseling mailbox
Can a teen sign paperwork through MyChart?
Yes if the teen is 14-17 years old and has their parent's consent to to have their own
Who do you contact when you are out sick with an infectious illness that could be shared with others?
Employee Health and Wellness
In case of a tornado, where is our safe spot?
Interior rooms (conference room, Jodi's Office)
What should be scanned into a clients Epic file?
New process for scanning- it is no longer completed at the local level
Can a teen sign and ROI for themselves without a parent?
Yes, unless it is for the school
How do you send a letter through MyChart?
The system auto defaults to send the letter through if MyChart is active
Can you wear Children's Wisconsin clothing every day of the week?
Yes, as long as they meet personal appearance policy (no hoodies)
What signifies if a room is considered a safe room that locks?
Children's Wisconsin sticker in the upper corner of the doorframe
What should you do when you need to call in sick?
1- Call the office and leave voice message for the front desk informing that you will be out 2 - Text Jenna (715)896-8893 informing her that you will out.
3 - For SBMH providers please contact your point person at the school to inform them you will be out that day. If you prefer admin to do this, ensure you clarify that in your voice message and make sure your point of contact is up to date so admin can contact them.
4 - When you are well and able to, ensure you have entered your sick time in Workday.
How many days after a discharge session do you have to complete discharge paperwork and route?
30 days
What are the benefits associated with MyChart?
What items are not permitted to wear to work?
Lanyards, hooded sweatshirts or hoodies, sweatpants, shorts or garments which appear to be shorts, clothing or accessories with offensive or suggestive images or messages (including advertisements for tobacco or alcohol products), clothing and accessories advocating for political parties or candidates (issues or causes)/Be mindful of which style of footwear is acceptable
Where do you report a safety incident for a client and staff members?
Staff: Ready Set
Before you leave the office at the end of each day, who should you notify prior to leaving the building?
Send an email to Support Staff or stop by their office to let them know you are leaving/out of the building for the day