Mass Arbs General Knowledge
Case Management
Tubi
3M
Google Antitrust
100

This occurs when multiple individual arbitration claims are filed against the same respondent.

What is Mass Arbitration?

100

This is the system that Case Managers use to receive/make all phone interactions.

What is Twilio?

100

An ad supported streaming website.

What is Tubi?

100

The name of the company that 3M acquired in 2008.

Who is Aearo?

100

The exclusive possession or control of the supply of or trade in a commodity or service.

What is a monopoly?

200
Arbitration offers[       ] in terms of procedure and rules compared to court proceedings. 

What is more flexibility?

200

This is the software used to view a client's "Legal Case".

What is Salesforce?

200

The consumers in California who used used Tubi's services, expecting that any personal information they provided would only be used by it for lawful purposes.

Who are the Plaintiffs? (Our clients)

200

One end of earplug is supposed to block all other end is supposed to allow some noise noise – the

What is the CAEv2 Combat Arms Earplugs version 2 design?

200

Individuals who bought ads on Google and unknowingly overpaid for those ads because Google used its monopoly power to block competing bidders, which in turn allowed Google to charge higher prices for ads on their website.

Who are our clients? (The Plaintiffs)

300

To provide a faster, more cost-effective, and often less formal alternative to traditional court litigation for resolving disputes

What is the primary purpose of arbitration?

300

This app is used to respond to client's email interactions.

What is Email to Ticket?

300

This targeted clients with ads based on gender, age, nationality and other protected/required information.

What is the algorithm used by Tubi?

300

Our client base.

Who individuals who served between 2003-2015?

300

This document located in the company knowledge base contains all general case information.

What is the Google Ads General Case Information Gem?

400

The third step of Arbitration.

What is the Individual Arbitrators?

Each claim is typically assigned to a separate arbitrator, who will hear the case and make a decision.

400

This is created when a client is upset/angry/cussing/using offensive language.

What is an elevation?

400

This is being offered to clients in the amount of $286.11

What is a Settlement Offer?

400

This occurred in August 2022.

What is Aearo filed for bankruptcy?

400

This document assists Case Managers who are interacting with a client who is locked out of their Google Ads account.

What is the "I'm locked out of my Google Ads account and can't get the screenshot!" Gem.

500

The final step of Arbitration.

What are Potential Outcomes?

The process can lead to individual settlements, or the arbitrators can issue decisions on each claim.

500

This is created when a client has legal questions that we are not qualified to answer. 

What is an elevation?

500

This must be signed by each client during the settlement process.

What is a confidentiality agreement?

500

The settlement vendor.

Who is Milestone?

500

This document provides scripting/steps for Case Managers to provide to clients regarding providing proof of their Google Ads Account.

What is the "How do I provide proof of my Google Ads Account" gem?