Learning & Decision Making
What distinguishes novices from experts?
Expertise
Explicit & Tactic Knowledge
Another word for reinforcement methods?
Operant Conditioning
What two methods can employees use to make decisions?
Programmed Decisions & Non-Programmed Decisions
The Process Of Gaining Knowledge Or Skills Through Study, Experience, Or Teaching.
Learning
What do you call the type of knowledge that is gained through personal experience and insights?
Tactic Knowledge
The three best ways to gain tacit and explicit knowledge are?
Reinforcement, Observation, and Experience.
What can programmed decisions be mistaken for?
Intuition
The Process Of Generating And Choosing A Set Of Alternatives To Solve A Problem.
Decision-Making
What type of knowledge are you utilizing when you are writing a manual or reading a textbook?
Explicit Knowledge
The social learning theory is also known as?
Observational Learning
What can impair judgment and lead to poor decision making?
Bias
Which journalist-turned-chef faced a decision involving learning?
Bill Buford
What is information that is regularly communicated and a large part of company training sessions?
Explicit Knowledge
What is it called when an employee meets a deadline to avoid receiving criticism from their boss?
Negative Reinforcement
What is essential for continuous learning and growth?
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