Workplace Behavior
If you’re running late to work, what’s the best course of action?
Notify your supervisor as soon as possible.
This type of shoe is generally not appropriate for office wear.
What are flip-flops or Crocs?
This non-verbal cue shows you're actively listening during a conversation.
What is making eye contact?
What is the golden rule of respect in the workplace?
Treat others the way you want to be treated.
This line in an email should clearly state the purpose of your message.
What is the subject line?
When leaving your workstation for an extended period, you should do this to your computer.
What is lock your screen
In many offices, this day of the week is considered appropriate for more casual attire.
What is Friday (or "Casual Friday")?
When disagreeing with a colleague, it's best to use this type of statement to express your viewpoint.
What is an "I" statement? (e.g., "I think..." or "I feel...")
Why is it important to actively listen during meetings?
Active listening shows respect, ensures better understanding, and fosters productive discussions.
When sending an email to multiple recipients who don't know each other, use this field to protect privacy.
What is the BCC (Blind Carbon Copy) field?
In a shared office kitchen, this practice helps maintain a positive work environment.
What is cleaning up after yourself?
When working in a recycling depot, this type of clothing is essential for safety reasons.
What is closed-toe shoes and long pants?
In a professional setting, this communication method is preferable for complex or sensitive topics.
What is face-to-face (or video call if remote) communication
Demonstrating this quality helps build trust and respect among coworkers.
What is integrity?
You accidentally send an email with a typo and incorrect information. What should your follow-up email include?
Immediately send a correction, apologize for the error, and provide the correct information clearly.
This workplace behavior combines professionalism with environmental responsibility in a recycling company.
What is consistently using proper recycling bins and encouraging others to do so?
This type of shirt is generally not appropriate for the office, even if you're changing into a uniform later.
What is a tank top or crop top?
This communication technique involves restating what someone has said to ensure understanding.
What is active listening or paraphrasing?
This simple act shows respect for others' personal space in the office.
What is knocking before entering someone's office or cubicle?
What’s the minimum information you should include in your email signature?
Your name, job title, and contact information.
A coworker consistently arrives late to team meetings, affecting the team's productivity. Describe the most professional way to address this issue.
What is speaking privately with the coworker to understand the reason for their tardiness, explaining the impact on the team, and if necessary, involving a supervisor if the behavior persists?
In addition to safety considerations, dressing appropriately when arriving at work demonstrates this quality.
What is professionalism or respect for the workplace.
In a meeting, a coworker consistently talks over others. How would you address this while maintaining a professional tone?
Politely interject by suggesting that everyone should have a chance to speak, and encourage others to share their input.
You and a colleague have a conflict regarding project responsibilities. How can you approach resolving this issue respectfully?
Initiate a calm discussion, focusing on shared goals and compromise, while avoiding personal attacks or blame.
You receive an angry email from a community partner about missed recycling pickups. Craft a professional response that addresses their concerns and maintains the partnership.
What is a response that: 1) Acknowledges their frustration, 2) Apologizes for the inconvenience, 3) Explains the cause of the missed pickups, 4) Outlines steps to prevent future issues, 5) Offers a solution or compensation, and 6) Invites further discussion if needed?