Acquire
When can a KDM Publish Changes?
What is NEVER
This step needs to be taken for a customer to have a Showroom lead pushed to CRM?
What is the setting needs to be toggled on in the Admin Portal
When will Spotlight disrupt the dealer website load time.
What is Never
According to Mastermind Polls, this is the percentage of sales people on their phone and away from their desk
What is 90%
How many times better does Mastermind Email marketing perform vs industry average?
What is 3-4x
This is where Sarah played college basketball.
What is Virginia Tech
Once the settings are published there is a lock out of this many days
What is 90 days
The Showroom tab in the notification bell will highlight what to the dealer.
The customer has updated their details and selected 'Confirm Details' from the landing page
This is when Spotlight will be available for all dealers
What is July 22nd
These people will receive emails as part of the authorization process?
Who is any user at the dealership who can approve mobile access and any user who has requested access
This is the place you’d go to find upcoming company events, org charts, and more!
What the Launch Pad
I am the longest tenured employee other than MJ
Who is Oliver
Lease Maturity offers are set to mature in the next ___ to ___ months.
What is 0-9 Months
Showroom is NOT available for these vehicles.
What is Pre-owned
Will Spotlight be available for all dealers at launch
What is NO -
This will only be available for dealers that have a direct DMS integration, and you need will need to confirm that the dealer is not part of an exclusion group.
Mastermind Mobile Notifications focus on which
What is
Service Appointments
Service Arrivals
Campaign Views
Subject Matter Experts can be found under this tab
What is “Who You Gonna Call?”
This is the name of the dealer that the terms Badger and Kapoweeeeeeeee
What is Johnson Automotive
These Customers will always receive a lease offer regardless of settings?
What is lease maturity
The default setting will send the “I am interested” Notification to this person
What is the default email address on the Marketing
This is required to get Spotlight installed
What is written approval via email
How long might it take for a dealer to receive a mobile access request in the Mobile App Access Management Panel?
What is up to 20 minutes
This is the area where you can find Shane’s Favorite One Pagers!
What is Sales Resources – Sell Sheets & Dealer Facing Decks
This is the first domestic brand to be serviced by Mastermind
What is Cadillac
Marketplace is only available for which packages?
What is Pro, Reach & Portfolio Builder
Only dealers using these 2 Marketing Options will receive Offers
What is Option 1 & 2
Active Shoppers will give dealers' visibility into
What is Loyalty Shoppers, Specific Vehicles the client may be looking for and creating a more personalized touchpoint
Where does the end-user go to request Mastermind Mobile access?
What is the Fritz Logo
This OEM chooses the customers and spend in this program
What is the Ford & Lincoln Private Incentives
This is the first dealer that signed with Mastermind
What is Mercedes of Nanuet