An Acquired Taste
The Lease Maturity audience segment targets households predicted to own a vehicle with a lease set to mature within this specific timeframe.
What is 0 to 9 months?
The Attribution window for recall connect reporting is
What is a 12-month attribution window?
An SMS offer is sent to an eligible service drive customer within this timeframe after their Repair Order is opened.
What is 5–15 minutes?
Unlike traditional CRM integrations, the DriveCentric integration offers this type of data flow between systems.
What is bi-directional syncing?
Approximately 56% of new car transactions include this?
What is a trade in?
Predating Plymouth Rock by 56 years, Spanish settlers and the Timucua shared a communal 1565 meal in St. Augustine, considered this first holiday.
What is the first Thanksgiving?
According to general best practices for configuring Vehicle Preferences in store settings, dealers should adopt a "less is more" strategy by focusing on this many high-volume units.
What is 2 to 3 units?
To ensure accuracy from the DMS, Recall Connect performance reporting is updated monthly, typically around this specific calendar date.
What is the 13th?
This vendor handles backend messaging infrastructure during dealer onboarding.
Who is Vonage?
Notes and lead pushes occur near real time while most customer profile and status updates sync between Mastermind and DriveCentric on this schedule
What is an overnight/24-hour sync?
How can a dealership team member keep a DRM from seeing a saved filter
What is by leaving the Share Access box unchecked?"
This St. Augustine-area river and its inlet were named after the 1565 execution of hundreds of shipwrecked French Huguenots by Spanish forces.
What is the Matanzas River?
What percentage of their marketing budgets did automotive retailers allocate to traditional advertising channels like radio, billboards, TV, and print in 2024?
What is 45-55%
A customer is called a Lost Customer or Service Defection if they haven’t been back in the dealership in what period of time?
What is 24 Mos?
These three locations alert dealership staff when a service customer opts in to SMS Offers.
What are the Notification Bell, Deal Sheet, and Pop-Up Notifications?
This type of customer information cannot be searched through the Mastermind Browser Extension.
What is customer social media information?
What are the 4 main categories of command center
What's new
Fritz insights
Focus
Saved Reports
Brought to St. Augustine by Menorcan settlers in the late 18th century, this small, fiery pepper is the star of local hot sauces and an annual autumn festival.
What is the Datil pepper?
In the Opportunity Map, this designated dealer territory is used to segment total available households, loyalty performance, and sales opportunities by zip code.
What is an AOI/PMA?
A dealer targeting 1500 VINs would be paying this much for Recall Connect
What is $4500?
Dealer users must have one of these view permissions, plus "Enable Service Drive Notifications for All Customers," to see SMS Offer activity.
Who are "View All Deals" or "View Assigned and Orphaned Deals"?
This specific group of DriveCentric dealers will not see the CRM panel in the Mastermind user interface even if other setups are adjusted.
Who are Incentive Advantage dealers?
Powered by Polk data, this report evaluates a dealership's Conquest/Defection Ratio by showing exactly where they are gaining and losing sales to local competitors.
What is the Market Impact report?
The walls of Castillo de San Marcos were built from this shell-based limestone that absorbs cannon fire instead of shattering
What is coquina?
While all leads receive a direct mail piece in month one of the outreach cycle, only this percentage of top-performing prospects receives direct mail in months two and three.
What is the top 25%?
Mobility Global uses driver data to generate this score for targeting the right VINs.
What is the "Likely to Remedy" score?
If a service customer is not assigned to a dealer contact, this person receives the SMS Offer pop-up notifications.
Who is the default contact listed in the dealership's Loyalty Marketing Profile?
Due to customer matching rules, this Mastermind portfolio is excluded from the initial DriveCentric release, but is planned for a later phase.
What is the Acquire portfolio?
This report flags potential churn risks by comparing a dealer's usage across trailing 30-, 60-, and 90-day windows.
What is the Commercial Metrics report?
The dining hall of St. Augustine's Flagler College contains 79 original panels and the world's largest in-use collection of stained glass created by this famed Gilded Age artisan.
Who was Louis Comfort Tiffany?