Customer Site
This field shows the account # customer needs to do an online payment?
What is the Electronic payment # field?
The field that shows the zone number.
What is the point field?
This is the amount the customers pays monthly.
What is the MSIF field?
The aging time line.
What are the 0-30, 31-60 etc... fields?
Colour showing in the event history when the Police department has been called.
What is Pink/Purple?
This field is used to enter the customers e-mail.
What is the Site Email/Fax (2) field?
Information attached to a zone that drives Mas to pull up the proper procedure when a specific alarm goes off.
What is the Page # column?
This shows any breach of contract fee, the customer may need to pay if he cancel his services.
What is the Accel field?
A number that is generated for each invoice.
What is the invoice number?
This is what we need to do in order to disregard signals for a pre-determined period of time.
What is put on Test?
(2) Fields used to change the language of the account.
What is
1- Customer Site/Customer? and
2- Customer Site/Site/Add. Info?
Pre-programmed data entry codes that allow you to have a standard on zone names or events.
What is Event Codes?
This shows wether the customer pays (anually, monthly or quartely).
What is the frequency field?
Mode to filter all Unpaid invoices.
What is the Open Items Only box?
This shows the maximum amount of time it will take MAS to generate an alarm if the panel does not transmit a signal.
What is the ATI hours field?
The field that informs if the customer comes from a dealer or an authorised agents.
What is the Service Co field?
This helps divide the log of different days in the event history.
What is the green highlighted line?
This shows the withdrawal date for a customers Pre Authorised payment.
What is BC (billing Cycle) field?
The amount of time in months the invoice covers.
What is the QTY field in the Invoice Detail window?
Job request type used to open a service call for a basic hard wired system.
What is S-BBHW?
Field that needs to be updated each time the panel battery is changed
What is Battery change Date Field?
Is programmed in the customers panel to be sent every x amount of time and confirms communication.
What is the timer test?
The field that stops the PPA
What is the End Date field?
Action used to refund a customer by cheque.
What is RR Action?
This job Type is used for shipping batteries/components.
What is Customer Self Serve Job Type?