Qualities of Great Workers
Tell the truth and are sincere.
What is Honest?
Having good social skills includes knowing when to speak and when to ________.
What is Listen?
Work place leaders must often make difficult _______________.
What is Decisions?
When meeting customers, employees should _____________ them in a friendly and polite manner.
What is Greet?
An official document issued to record a person's birth.
What is Birth Certificate?
Respond well to change.
What is Flexible?
Workers must carefully choose their words, tone, and volume when using ___________ communication.
What is Verbal?
Workplace leaders fix _________ rather than just complain about them.
What is Problems?
Employees must __________ all customers with respect.
What is Treat?
A 9 digit number issued to U.S. Citizens, permanent residents, and temporary residents on a blue/grey card.
What is a Social Security Card?
Have manners, are polite, and respect others.
What is Courteous?
To be an effective team member, a worker must __________ and collaborate with other people.
What is Cooperate?
Workplace leaders maintain open lines of _______________ with their team members.
What is Communication?
It is important that employees carefully __________ to the customer and ask clarifying questions.
What is Listen?
A formal document that a job applicant creates to itemize their qualifications for a position.
What is a Resume?
Take personal ownership, pride, and initiative when working.
What is Responsible?
Employers hire and promote workers who have ____________, "can-do" attitudes.
What is Positive?
Workplace leaders anticipate and prevent problems by being ___________.
What is Proactive?
Good customer service requires employees to ____________ customer problems efficiently and correctly.
What is Solve?
A letter of form containing details of your qualifications, skills, experience, etc. that you send to an organization.
What is a Job Application?
Take action before the problem occurs rather than responding only after it happens.
What is Proactive?
Social skills are __________ skills.
What is Soft?
Workplace leaders help others learn and develop by serving as ___________.
What is Mentors?
Good customer service requires employees to ___________ calm during stressful situations.
What is Remain?
Information that can be used to distinguish or trace an individual's identity.
What is Personal Information?