FINANCING
What is the minimum financing amount?
$300
What is the restocking fee for 60-day comfort guarantee
199.95 or 10%
polyester
Explain the proper way to log a return guest
walk them to the front desk to log them, step back while cashier calls the RSA, resume one once the RSA informs you they are here and notified.
What is the highest level of case good that we carry
What is the minimum dollar amount to finance for 24 months?
$2000
Which Ashley base has lumbar adjustment?
VERVE III
how many UV hours is nuvella rated for?
1000
What is the correct split for a return guest whos RSA is not present
50/50
What are the two types of dovetailing?
English and French
What is the equation for 60 mo @9.99%
2.1242%
What is the weight capacity of the tempur ergo base
700 LBS
What type of leather does ashley use
full grain
What should you do if a customer name drops an associate that is in the building while you are with them
Ask the customer if they would like you to get them so they can work them.
What kind of pine is the bulk of our case goods made form
Acacia
What is the rule for take with items on acima and progressive?
Only if they are picking everything up that day.
Why does the soft cube mattress feel firmer than the medium?
Added latex layer
What is the cost to switch fabrics on an MNDI set?
Where should employees be parking every day?
On the white dots in the parking lot
What is the drystan bed made from
OSB
What is the commission split on 36 mo no interst?
50/50
What about a Stearns and Foster mattress qualifies it as a cooling mattress?
Brass air vents along the sides and enhanced tencel cover
What layer of protection is all Ashley furniture given to ensure durability and cleanability
none, we offer our world class furniture protection.
What is the quoted time on an SPC that we have verified is in the mesquite warehouse
4-6 weeks
Is nail polish covered under gbs?
yes