Classic
What are the comfort levels in the Classic, and who are they for?
Luxury Firm - All sleep positions
Firm - Stomach and Back
What memory foam mattresses do we sell?
Contour5
Memory Foam Hybrid
Loom & Leaf
What Latex mattresses do we sell?
Zenhaven
Latex Hybrid
What is our trial period for our Upholstered beds?
365 days to return or exchange with a $99 processing fee
What are the two items you should offer at point of sale?
Signature Mattress Pad & Extend
Does the Saatva Classic sleep hot? If not, why? (2 parts in the mattress)
No, it does not sleep hot. The dual coil construction along with organic cotton covering allow for a maximum and consistent amount of airflow
What is considered the "heart" of our Contour5 mattress?
Ultra premium 5-lb viscoelastic memory foam
2, Luxury Plush and Gentle Firm
What is the warranty option for the first 2 years (excluding Solaire)
Free replacement
**DOUBLE POINTS**
When is the best time to purchase?
TODAY!
**DOUBLE POINTS**
How many coils total are in the Queen Saatva Classic?
1300. 884 comfort and 416 support coils
What is the comfort level of our Memory Foam Hybrid?
How tall is the Zenhaven mattress?
10"
What is the warranty option for the AFTER 2 years (excluding Solaire)
Repair for $149
FRO
$225 for orders of $1,000 or more
How thick is the euro pillow top in our Saatva Classic?
3"
What is the name of our next-generation cooling technology within the Contour5?
CoolVent System
**DOUBLE POINTS**
What is the weight limit for the Zenhaven?
No weight limit
What is warranty for our Saatva Adjustable Base Plus?
25 year warranty.
First 5 years are bumper to bumper coverage!
What are the two questions to ask when trying to find the right system for a customer?
1. What are you currently sleeping on?
2. How was your experience?
How much does the 11.5" Queen weigh?
110 lbs
12.5"
What is the flame retardant in our Zenhaven mattress?
GOTS certified organic New Zealand Wool
What is the trial period for our toppers?
180 nights, free returns
What is the only sheet set we sell in the Cal King size?
Signature Sateen Sheets