Acronyms
Community Provider
What element number shows that the individual receiving services is an alleged victim?
Element 2
Where can you easily locate our definitions of Abuse, Neglect, and Exploitation?
TAC Chapter 711 - Located in the Resources area of the SharePoint
In what phase do we build rapport?
Phase One - The Opening
What constitutes a Priority 3 allegation?
Exploitation or an incident that happened over 30 days before intake
What is a CDS?
Consumer Directed Services
How many options of physical abuse are there?
3
In what folder of SharePoint will you find your documentation expectations and examples of partial and full referrals?
Investigation Resources - Templates Folder
In which phase of the interview do we ask the sweep question?
When you receive a priority 2 investigation, how long do you have to complete the initial face to face?
Three days
What is a MCO?
Managed Care Organization
Which element of the neglect allegation changes depending on if the facility is a community or non-community provider?
Element 4 - Risk
In what area of SharePoint will you locate the WISE forms?
Training Resources
What do you need to discuss with the interviewee in the final phase - closing the interview?
Confidentiality, interview again, and thank them for their time.
When we complete a partial referral, how long do we have to send it to the facility?
3 days unless there is a safety concern which makes it 24 hours
What is a HCSSA?
Home and Community Support Services Agency
What three items do we not investigate in reference to exploitation?
Theft, exploitation under $25, and loans in a community setting
What is the RSD Mission?
Protecting the public through responsible regulation?
In what phase would you take extensive notes regarding the information obtained during the interview?
In a State Supported Living Center (SSLC) or State Hospital (SH), who would we notify regarding a physical abuse allegation involving a criminal act?
Facility, Law Enforcement, and OIG
What is an ICF?
Intermediate Care Facility
When an individual sustains a serious injury such as a concussion, contusion or laceration larger than 2 1/2 inches, or requires medical intervention, what would we investigate in regards to harm?
Reportable conduct
What are the PI guiding principles?
Accountability, Efficiency, Consistency, and Quality
In what phase do we want to focus on non-verbal behavior as well as the information provided by the interviewee?
Free Narrative - Phase 2
In what circumstance can you not have a priority 3 investigation?
Involving children and at a SSLC