enter the random zone
confluence
Upgrade Trivia
Which Tier?
Verifications
100

Disney: What does Yzma admit to Kronk that she never liked?

His spinach puffs 

100

This method can be used to complete VOR if APL does not have docs avail. 

BVC 

100

What is Jorden's favorite color?

green

100

Your add was misleading about your product?

1

100

if they state DOB is different than what is on app what do we do?

get ID and do not discuss loan details until ID is received 

200

What is Avatar Aang's lemur name?

MoMo

200

Can you add a new bank account to PCL without doing any further review?

No, Giact must be ran

200

What is Justin's dogs name?

Koda

200

This is taking TOO LONG, just approve me already!

3

200

within how many days if an APL gets a different loan we would decline for loan stacking?

60

300

what is the notation for a FCR that you are approving? 

FCR - RECOMMENDED FOR APPROVAL

300

Which line do you notate for PCL?

Masterline 

300

What is Megan's favorite Disney Character?

Stitch

300

I had a great experience with your company up until this point, I can see Upgrade will be of no further assistance in resolving this other than to refer me to Equifax. If this inaccurate information negatively affects my credit, and Upgrade did, in fact, report incorrect information on January 31st. I will be filing a complaint with the CFPB

1

300

EIV: if APL's employer refuses to complete form what do we do?

open VOI, age loan, request next paystub per their pay period 

400

What is the green stuff Nickelodeon uses? 

slime
400

What tasks outstanding must be completed in order to FCR an account?

What is ALL

400

Are we open Monday?

Yes

400

list 5 UDAAP words

  • Abusive
  • Con
  • Contacting the [Any Regulatory Agency]
  • Deceive
  • Deceptive
  • Discriminate
  • Discrimination
  • False Advertising
  • False Statement
  • Fraud
  • Illegal
  • Legal Action
  • Lied
  • Mislead
  • Misled
  • Misrepresent
  • Rip Off
  • Rip-Off
  • Ripped Off
  • Scam
  • UDAAP
  • Unfair
400

what are three options to clear VOE?

work email, BS w DD in last 30 days, BVC DD, TWN, EVC call by agent. 

500

In the final Star Wars movie, what/who's Light Saber does Rey use to defeat the emperor?

Leia's Lightsaber

500

Other than in Spectrum for a Hardship, what other program must you use?

VQ 

500

What days do we work from home?

Thursday, Friday

500

I am tired of having to call in every time my Upgrade Card is suspended.

3

500

when you see process consumer statement - what do you do first?

conduct LTC on credible phone number