Show:
Rider Platform Navigation
Account Updates
MC 2.0
100

Fastest way to find a rider account:

What is the riders email address?

100

Icon used to edit a rider profile:

What is the pencil icon?

100

True or False: One of the goals of MC 2.0 is to change the way Customer Support Teams use Slack.

What is false?

200

Tab that shows trips taken or current trips:

What is the trips tab?

200

Icon to save changes in the rider account:

What is the floppy disc icon?

300

Tab that shows rider information:

What is the rider tab?

300

Editting a Riders allocation:

  1. In the profile, go to Ridehail Program and select the correct Allocation to update.
  2. To help quickly determine who is a part of Cruise Rider Club, a note will be visible on their account in Rider Platform.  
400

Non-filterable option in Rider Platform:

What is Email?

400

Piece of information that should be added when searching for a phone number:

What is add +1 before the digits in order to search a phone number?

500

Section where we verify if a rider has been banned:

What is the Riders Profile?

500

All necessary pieces of information that we should verify before making changes to a rider account (list 2):

  1. We'll need to the following information in order to update their account details: email address, phone number, and 2 or more of the following pieces of trip info: most recent trip date, Time of last trip , last ride AV name.