DNA Processes
These are the three banner questions we ask our members
Last 4 of SSN, DOB, mailing address
This is your dollar incentive for a paperless statement referral
$5
This is the only thing the member needs from us to sign up for OLB
Online Banking Registration Code
This is the queue/line would you call for help with a loan payment reversal
Internal Lending (NOT lending_English)
Our CEO
Matt Stephenson
The name of the transaction type when you are pulling funds off of a LOC into another account
Principal Disbursement
This is the referral type if a member is interested in putting their money on the stock market
Investment Services (AKA Wealth Management)
The program used to make payments to merchants within Online Banking
Bill Pay
This is the department you would call to ask questions about CPI
Member Solutions
This branch location is considered to be our "main branch"
South Medford (Extra point for 1370 Center Drive)
These are three things we must check when preparing for a wire
All correct: Is member near a branch, 15 dollar fee, wire amount, funds verified, access to mobile device, contact info changed
Three programs that get you funds into your ownership account
Dividend Max, Save the Change, Give + Save, 1% Cash back on Platinum VISA
This is the department you should call if a member has questions about their mortgage payment
Mortgage Servicing (6224)