MCC Staff
Shift Management
Communication & Rules
Scenarios
Semester Goals
100

Who is the MCC Director, and what is her pronoun series?

Claudette Blot, she/her pronoun series

100

What is the first thing you should do when starting your shift?

Check in with an MCC staff member

100

What platform should interns use to communicate updates?

Microsoft Teams

100

What is the first step you take when the front desk gets busy?

Priortize helping students

100

How many excused absences from meetings with DJ & Tasia are allowed for student workers per semester?

Two excused absences per semester

200

Name one of the three committees the MCC Director serves on.

Directors Group, Swipe Out Hunger Committee, or Transportation Committee

200

What should you always do before your 1:1 with DJ or meeting with Tasia?

Write out your notes or have updates

200

True or False: You can take personal calls as long as you tell an MCC Staff member

True (It just has to be away from the desk - No longer then 5 minutes)
200

What should students being doing when they first arrive at an event?

Filling out their sign-in sheet

200

What must interns do before posting on MCC social media?

Social media posts must be approved by MCC staff.

300

What program does DJ Lee oversee as Assistant Director?

Mosaic Experience

300

What day and time do most of the MCC Events happen?

Wednesday - 2pm

300

How far in advance must you notify staff if you will be late for your shift?

Notify an MCC staff member if you’ll be more than 10 minutes late.

300

What is one way to improve student participation in events?

Promote events through social media, Use incentives, or collaborations with other people.

300

What is one goal for the MCC lounge space?

Invite all students into the space and/or emphasize inclusivity in the lounge.

400

Who is next in charge if Claudette is unavailable?

Tasia Kearse

400

What is the process for handing off your shift to the next person working?

Provide a quick update to the next incoming intern.

400

What should you do if you swap shifts with someone outside the MCC Teams chat?

Notify MCC staff that the swap is confirmed

400

How would you address feelings of exclusion among students?

Host listening sessions to understand student concerns or adjust programming to be more inclusive.

400

What is something we want to keep track of so we can potentially get more resources for the lounge?

Tracking the number of people in the lounge.

500

Name two teams out of the 4 teams Tasia Kearse is a part of

Bias Response Team, Care Team, New Falcon Experience Project Team, or Anti-Racism Workshop Facilitators

500

What is something you should always be checking during your shift?

GA Account (Outlook)

500

What is the policy on guests at the MCC front desk?

Friends can visit and have a quick conversation but cannot hang out for extended periods; long conversations should be moved to the lounge.

500

Name one strategy to ensure MCC policies are more inclusive

Involve diverse student voices in planning.

500

What are two recurring events that happen once a month that we hope becomes bigger?

The Seat of Power and Debates & Donuts