facts & benefits
All about applications
comenity black and whites
rewards & savings
Miscellaneous
100

To apply for a Maurices Credit Card, liv must provide this type of address. 

What is physical address? 

100

When liv applies for the maurices credit card at the POS she spends and average of $102 at checkout, that amount changes to what when she applies for the MCC via text? 

What is $116 ? SPENDING POWER

100

When liv applies for a mcc we must provide her with this disclosure documentation. 

- CREDIT CARD AGREEMENT pamphlet 

- agreement/privacy notice

- application brochure

100

When liv has the mcc, she gets this for her birthday 

$10 coupon 

100

the company goal for tender share is this % 

40% 

200

The Maurices Credit Card can be paid off via 3 methods, and with cash, debit, or check. 

What are in store, online, and over the phone? 

200

When talking to liv about the Maurices Credit Card, this method is used to make a customer first connection with her. 

ABC METHOD - acknowledge her concern, mention a relevant Benefit, Close with an offer to apply. 

200

When a liv has questions about her bill, we can support liv by doing this. 

Directing them to customer care phone # in the CCA pamphlet 

200

When liv applies for the mcc and isn’t instantly approved we can offer her this discount. 

10% off instead of 15% off 

200

Starting Sunday strong means achieving this many mcc applications on a Sunday 

2 or 25% of the mcc goal for the week

300

When liv has the MCC and is part of the loyalty program, she shops this many times more often than a liv who is not a MCC holder. 

What is 3x more often? 

300

When liv applies for the MCC via text, they are prompted to enter this info that is different from when she applies at the POS. 

What is the last 4 of her social vs the full SSN

300

The total cost of borrowing, including interest and fees, expressed in a dollar amount. 

Finance charge

300

During the 30% off for new applications period, a liv spending $120 would save this much by applying and getting approved. 

$36 saved 

300

This is included in the welcome kit when you are approved for the Maurices credit card. 

Physical MCC, CCA, and card issuers privacy statement

400

Liv earns double points during what time period when she uses her maurices credit card. 

Last weekend of the month 

400

Liv can apply for the mcc through these 4 avenues 

iPad/tablet, POS, text & maurices.com

400

A measure of how much interest credit will cost you over a year. 

APR 

400

Liv earns rewards when she shops, how much does she need to spend to earn $10 in rewards. 

$200 

400

The cost of a zero day

$267

500

This is FREE when you have a maurices credit card

Online shipping with no minimum 

500

What must you physically see when helping liv with a credit application in store 

What is a government issued ID 
500

It is imperative that all associates do this to avoid any feelings/claims of discrimination. 

Offer the credit card to every liv every time

Do not discourage anyone from applying if they show interest

500

Liv benefits from these things when she signs up for our loyalty program

- $5 welcome offer

- $5 off for every $100 spent

- $5 birthday coupon

- exclusive sales/better discounts 

- purchases are tracked for easy returns/exchanges 


500

This percentage of credit card holders return to shop with us. 

82% of cardholders return to shop with us vs only 32% of non cardholders