Comparing two
Reminders
Processes
Proofread
Flavor Substitutions
100

Michael Jackson once sang 'It don't matter if you're black or white,' but when it comes to this peppercorn, it has a distinct barnyard scent." 

What is white?

100

When requesting time off, try not to request the day after the Lord's Day.

What is Monday?

100

There is no scientific evidence to support this exists, but you should be using "Extrasensory Perception" on every single call.

What is ESP?

100

Identify the problem in the sentence below:

you should proofread all rep notes, verbatim, physical letters, and emails before sending them. 

What is lack of capitalization?

100

1/2 tsp ground cinnamon + 1/4 tsp ground ginger + 1/4 tsp ground cloves + 1/4 tsp of ground nutmeg

What is Pumpkin Pie Spice?

200

Known for this kind of consistency—think Shemar Moore—McCormick Culinary products outshine their retail relatives.

What is fine?

200

The company has changed requirements for passwords when logging into our computers. The new password will have to contain a minimum of "the cardinal number that is the sum of eleven and one" characters.

What is 12?

200

Upon completing a foreign object case, you must escalate to "the local directory assistance information center".

What is 411?

200

Identify the error:

They'll finish there task before lunch.

What is there (should be their)?

200

3/4 tsp ground sage + 1/4 tsp ground thyme 

What is Poultry Seasoning?

300

Of the curry pastes that share colors with a stoplight—excluding yellow—this one is the milder.

What is Green?

300

Once a week, you need to clear your "window shopping past" on your computer.

What is browsing history?

300

Each foreign object case received, must now contain what is also referred to as an "interview conversation".

What is a survey?

300

Before you hit send on an email or close a case, this important step, ensures everything is how Baby Bear likes it, "Just Right".

What is proofread?

300

1 tsp regular chili powder + 1/8 tsp ground red pepper

What is Hot Chili Powder?

400

This chili powder, the darker of two shades, brings the sweet and smoky vibes to the flavor party.

What is dark?

400

You must express "the ability to understand and share feelings of others" whether it is good or bad on every call.

What is empathy?

400

Canadian coupons now each have 2 values except for "William Insect".

What is Billy Bee?

400

In this sentence, the capitalized word is incorrect. What is the word that describes what caused this error?

Please EXCEPT my apology for the late reply.

What is a homophone?

400

3/4 tsp ground cinnamon + 1/4 tsp ground nutmeg + 1/4 tsp allspice

What is Apple Pie Spice?

500

This sweet treat, whether with Chinese or American writing, may come in different bottles, but it is the same golden goodness inside.

What is Billy Bee honey?

500

Before submitting a time off request in Paycom-what step do you follow so you can get an approval?

What is email Claire and JM?

500

The most effective way to achieve first call resolution is what Pink Floyd believed we didn't need.

What is education?

500

What punctuation mark could you use to fix this sentence without changing anything else?

I have reviewed the report the data looks accurate and complete.

What is a semi-colon?

500

1/2 tsp Cream of Tartar + 1/4 tsp baking soda

What is 1 tsp baking powder?