New Hondas
McCurley Certified
Sales Process
Car sales terms
Inventory
100

This 2026 Honda SUV uses a 285-hp V6 paired with a 10-speed automatic transmission.

What is the 2026 Honda Passport?

100

This McCurley benefit protects the exterior of the vehicle from the elements and is provided as a basic protection on every vehicle, with an upgrade option in finance.

What is Repel?

100

This negative term describes a customer with terrible credit and also refers to a bug.

What is a roach?

100

The phrase comes when a salesperson hands a customer over to another salesperson sometime during the sale.

What is a turn?

100

This McCurley Certified SUV offers luxury, AWD, and a Radiant Red Tintcoat exterior.

What is the 2023 Cadillac XT5?

200

This 2026 Honda EV can be equipped with dual-motor AWD and has an 85-kWh battery.

What is the 2026 Honda Prologue?

200
This complimentary coverage comes with a 5-year / 100,000-mile powertrain coverage.

What is McCurley Certified Plus?

200

This is the method of follow up used to continue reaching out to a customer after their initial visit.

What is 3 calls in 3 days?

200

This popular term could describe a sweeping motion but often has to do with letting a customer go.

What is "brooming".

200

This sport sedan is powered by a BiTurbo V6 and has "AMG" styling.

What is the 2021 Mercedes-Benz AMG C43?

300

This 2026 Honda has a two-motor hybrid system producing 204 horsepower and offers Real Time AWD.

What is the 2026 Honda CR-V Hybrid?

300

This program provides the customer with a 1-month / 1,000-mile powertrain coverage on used vehicles at time of purchase.

What is McCurley Certified Warranty?

300

These are phone calls that you make to customers that we haven't been in contact for a while, and could be considered "chilly".

What are cold calls?

300

This term is used when a salesperson has to provide a discount on the selling price of a vehicle.

What is negotiation?

300

This McCurley Certified vehicle's brand was also well-known for their television-making abilities.

What is the 2025 Mitsubishi Outlander?

400

This 2026 Honda's TrailSport version features all-terrain tires, skid plates, recovery hooks and an off-road-tuned suspension.

What is the 2026 Honda Passport TrailSport?

400

This digital link allows the customer to see used vehicle inspections, pictures, etc, and allows the salesperson to track what the customer is viewing.

What is iPacket?

400

This slang term describes a customer that easily says yes to the deal, but sounds like they're taking a nap.

What is a lay-down?

400

This term describes a customer that walks onto the lot and refers to a direction.

What is an "up"?

400

This fresh trade-in is available in Wind Chill Pearl, 2022 model year, Hybrid XLE, and offers a 3rd row.

What is the 2022 Toyota Highlander?

500

This 2026 Honda model continues to use a naturally aspirated V6 engine while many competitors have shifted to turbocharged four-cylinder engines.

What is the Honda Pilot/Passport?

500

This McCurley certification provides a 3-month / 3,000-mile limited comprehensive coverage at no charge to the buyer.

What is McCurley Certified Plus?

500

This term describes the start of the paperwork once a client agrees to purchase their vehicle.

What is a write-up?

500

This common colorful vegetable term describes a new salesperson.

What is a green pea?

500

This german-maufactured sedan is available for sale in Daytona Gray Pearl exterior and is part of our McCurley Certified inventory.

What is the 2021 Audi A4?