Abbreviations
What does KVS stand for?
Kitchen Video System
What differentiates the Production mop from the service mop?
The Red and Blue color
This is what you say when you’re walking behind someone with hot fries or a hot tray.
Behind you
What are the 3 C’s?
Clarify, Confirm, and Complete
When writing a Crew Trainer Evaluation, you are to use two types of abbreviations to explain your shift. What are they and what do they mean?
WWW- (What Went Well)
EBI- (Even Better If)
What does RMHC stand for?
Ronald McDonald House Charities
How often should your hands be washed?
Every hour
You do this when you run low on nuggets or 10-1 meat, and need more ASAP.
Call out your trays
What is the temperature of the fry vats?
335
When a new dessert or ice cream has been added to the menu and it includes a mix-in and that has been placed in an orange container. What does this mean?
There is an ingredient inside of the mix-in that can cause an allergic reaction.
What does OEPE stand for?
Order End to Present End
When doing towel buckets there should be 20 regular towels in each bucket, except for that one towel bucket used for the grill towels. How many should there be?
10 Grill Towels
When a car needs to wait, but their order is almost ready, this is where you send them.
Curb side
Stall 1-2
3rd window
What is the first thing you SHOULD do before staring your shift?
Wash your hands/ Clock in
What sticker should be used for buns?
Thaw bun sticker
What does BDAP stand for?
Beverages and Desserts as Production
What are two tasks that can be done during downtime?
Clean and Restock
You should always check this before handing out a bag to a customer.
Receipt or the screen
When business is slow what are the expectation?
Find something productive to do/ clean
In Backcash there is a sign on the wall, it is titled “Move the DT Lane Cashier”. What is the target time stated on this sign?
15 seconds or less
What does QUAL stand for?
Quality (Meaning the quality of your fry product)
After mopping the floor in the lobby, what should always be displayed?
Caution signs
These two teams have to communicate clearly for orders to go out correctly and quickly.
Production and Service
What does FU stand for?
Follow up
What is the holding time for nuggets?
20 minutes