CASH HANDLING
The amount of cash for all property tax accounts being paid that needs supervisor verification
What is $7,000?
The best way to greet customers
What is smile and ask "How can I help you today?"
Is eligible to set up a Quarter Pay Agreement
What is over 65, disabled or disabled veteran on homesteaded property?
An inspection is still required on this type of vehicle.
What is Commercial?
Required on every MV receipt and check and every property tax transaction document.
What is a phone number?
The best time to speak with your neighbor or their customer
What is Never, unless they speak to you first.
The final day to pay 2025 taxes without penalty and interest
When is February 2, 2026?
Your evidence on a bonded title
What is the Surety Bond?
All individual cash drawer change should be obtained from this.
What is the Change Fund?
The best way to help your customer while you research or enter a title transaction into RTS
What is "Please take a seat while I work this up?"
Months when Quarter Payments are due
What are January, March, May and July?
This tax is due when a person titles a vehicle from a spouse who passed away
What is None?
When a motor vehicle transaction is paid in cash, this is how you balance without giving pennies as change.
What is Ask if the customer wants to donate to a fund?
Phone and/or earbuds should be kept here.
Where is out of view of the customers?
Fee for a tax certificate
What is $10 per original?
Any person conducting business as this must be registered and licensed by MCTO.
What is a Motor Vehicle Title Service
When a property tax transaction is paid in cash, this is how you balance without giving pennies as change.
What is adjust the Applying Amount to the nearest nickel?
The best way to minimize the number of times someone comes in to complete a title transaction
What is completely work up the transaction in RTS and send them away with a Customer Checklist?
Date on which a taxpayer can apply for a Residential Payment Agreement
When is the first day of delinquency?
The date you use in RTS for determining delinquent transfer penalties when processing a bonded title
What is the Date of Sale (as reported on the 130-SOF)?