Products
Cleansing Foam
Gentle Cleanser, Primer
Our gentle cleanser removes dirt and grime while priming your car for our signature products and future washes
Where do we usually stand
WOW zone
What do we use to start/stop wash?
E-stop
What is the 1st step?
Hello! Welcome to Mister...My name is...
What PPE is on site?
Safety glasses, goggles, ear plugs, ear muffs, trash gloves
Underbody Rinse
Removes harmful soils and salts
Our Underbody rinse removes harmful soils and salts that build up underneath the vehicle
How many times can they rewash
1 rewash
When can we step over the conveyor?
When LOTO'd
What is the 2nd step?
I'd like to tell you about Titanium, it gives full body protection and a mirror like finish. We offer it in a membership that lets you wash as often as you want, anywhere you want...
What PPE is required for OCPs (QI)
Wheel Polish
Targeted Wheel treatment, Break dust build-up resistance
Targeted wheel treatment that resists heavy brake-dust build up
What must we do when there are open pick up beds
Check them, Clean them
What must you do if you forget a retract
Notify Manager
If before eyes, request new wash
If after, Manager walks them through
If they say no to a UWC, what step follows?
Offering retail
We offer the Titanium in a one-time option along with 3 other great options
What PPE is required for Guide On
Safety glasses, Ear protection (Ear plug or Ear muffs)
Hot Shine Carnauba Wax
Exterior Protection, Brightens Car surface, Rich blanket of protection
Immerse your car in a rich blanket of Carnauba wax to protect the exterior of your car and add brightness
4 ways to look up Members
Name, Barcode, Phone Number, and Credit Card #s
What are the Guide on procedures?
Wave at entrance of tunnel, spray grille, walk back, stop vehicle, point at sign, thumbs up, send car, spray side mirrors + windshield, wave, point out damage, check for brake/reverse lights
What is the 3rd step?
Close out transaction and offer invitation to return
What PPE is required for Central Vac
Safety glasses, trash gloves, and dust masks
Titanium 360
Amplified Shine, 360 Defense, Radiant Finish
Our new 360 degree Titanium Dioxide amplifies your shine and protects your underbody
What is expected during every transaction
3-step presentation, invitation to return
What must you do during a Tunnel collision
Notify management, get vehicles back to appropriate rollers, inform them that they must go outside and speak to one another, and ensure that they are in neutral + brakes are released
What is a step that shows we care?
Following up in the lot
"How was your wash?" "I noticed your car is still dirty, you should come back through!"
What items do we need in order to open up the pit?
4 cones and 4 orange barriers