Goals and Strategies
What kind of operation do we run?
Lean and Effective
Who is McMaster's largest client?
Space-X
How many MDs are in the Warehouse?
6
What previous work experience do the most MDs share?
Consulting
Who is the Assistant Branch Manager?
Amy Allman
What types of customers do we ideally want?
One with ongoing industrial needs
Which University is ELM's largest client?
Purdue University
What is the largest department by headcount in the Warehouse?
Bin Filling
What do other branches call their MD program?
MT Program – Management Trainee
Who is the Director of the Warehouse?
Greg Hawkins
How do we minimize risk?
Building strong controls
What is McMaster's largest University client?
MIT
What country did we send Bin Fillers to in order to test out the new Goods-to-Person system?
Austria
Which single department has the most MDs in it?
Marketing
Who directly oversees all of the different branch operations?
Joann Callahan – VP of Branch Operations
In the spirit of developing an exceptional workforce, what do we look at when recruiting?
Capability rather than skill
Who is ELM's single largest client?
Argonne National Laboratory
What are the 3 regions of the Warehouse?
Supply Side, Sales Side Large Flow, Sales Side Small Flow
Not including Chicago, which city have the most MDs lived in?
Washington D.C.
Who is the Director assigned to the Texas Development team?
Bob Kovats
Name the 4 pillars of the Goals and Strategies
1. Create Value for Customers
2. Create Value in Operations
3. Reduce Costs for Customers
4. Manage Costs of Operations
What category of customers buys the most from McMaster?
National Labs
What is the square footage of the Warehouse +/- 30,000 sq ft?
900,000
What academic background is shared by the most MDs?
Econ/Math
Who just became the Elmhurst Sales Director earlier today?
Brendan Murphy