Communication
What is Hearing Impairment
Wear deodorant, do not use strongly scented perfume or lotion. Keep fingernails short, smooth and clean. Wear an ID badge that is clearly visible.
What are Professional Grooming Guidelines
Each state has its own distinct rules and regulations. MAs must know the tasks they are allowed to perform and the tasks they must not perform.
What is Scope of Practice
A threat to physically harm someone
What is Assault
State law protecting those assisting an injured person during an emergency when the emergency is outside of a medical facility.
What is the Good Samaritan Act
What are objective signs
Documenting care accurately, and only documenting care that was actually given
What is Honesty
Facility where patient's spend one or more nights
What is a Inpatient setting
The employer is legally responsible for the wrongful actions or lack of actions of the employees if done within the scope of employment
What is Respondeat Superior
Length of time legal action can be taken after an event has occurred.
What is Statute of Limitations
Allow the parent or guardian to hold or soothe the child, speak directly to the child, give the child a job during procedures, provide distractions
What are Pediatric Patient Guidelines
Having compassion, identifying with the feelings of others
What is Empathy
Preparing patients for examinations, performing phlebotomy, and changing dressings
What are Clinical Tasks an MA can perform
Information that can be used to identify a person in relation to physical or mental condition, health care, and payment for health care
What is Protected Health Information
Specific promise that doctors make to focus on proper conduct and high standards of practice
What is the Hippocratic Oath
Matthew has a last name of Chang so he must be of Asian race.
What is bias
Annual training to keep healthcare workers up-to-date on changes that affect their job
What is Continuing Education
Tasks that require decision-making based on specific medical knowledge; i.e. triage
What are tasks that cannot be delegated
Sarah understands the treatment she will receive and agrees to receive it.
What is Informed Consent
A patient has seen Dr. Anderson for 6 years. She calls the office to schedule her next appointment and is told that Dr. Anderson is no longer able to see her.
What is Abandonment
Mary does not believe that women should wear pants or cut their hair.
What are a patient's religious beliefs
Takes into consideration the needs and desires of everyone involved. Expresses thoughts clearly and indicates concern for the thoughts of others.
What is assertive communication
Steve noticed that Dr McDreamy appears to be accepting gifts from a Drug Company, and reports it to his supervisor
What is Chain of Command
Mary is taking care of her mothers finances, as her mother is aging. Mary takes a large percentage of her mother's money each month and sets it aside. This money is ear marked for Mary's quarterly cruise to the Caribbean, which she takes to relieve stress.
What is exploitation
Required information sharing, HIPAA allows certain information to be reported
What is Compliance Reporting