Contract Requirements
Scorecard
Binders and Inspections/ IT
Accountability Series
Medical terminology
100

Be on time! The White Rabbit won't warn your examiners if they are more than 30 minutes from this.

What is the veteran's scheduled appointment time?

100

Examiners that complete a Homebound or Incarcerate visit is called.

What is Specialty Visit Credit?

100

All production information assets possessed by or used by Loyal source government Services must have a designated owner with ownership responsibilities clearly documented. 

What is asset ownership?
100

Taking ownership of results and working to improve future results.

What is accountability?

100

Medicines to fight an infection caused by bacteria.

What is Antibiotics?

200

 Exam performance should take place at the contractor's place of business or at the examination provider's place of business, or an appropriate place authorized by the VA. 

What is the place of examination?  

200

Examiners that attend a qualified training session will receive a 0.5% credit towards their credited quality grade.

What is training Extra Credit?

200

Access to Loyal source government services device must be made through approved remote access points that are controlled by IT.

What is remote access to network? 

200

It's not just for Tom Landry. When leaders prioritize this, teams communicate better and build trust.

What is coaching?
200

The tiny building blocks which make up the organs and tissues of the body.

What is a cell?

300

Claimed conditions the claimant has asked VA to adjudicate.  

What is contention? 

300

Examiners should aim to achieve an average of Blank initial DBQ’s per week

What is 55 initial DBQ’s per week

300

Computers and terminals must be logged off or protected with screen saver and keyboard locking mechanism and controlled by password, when unattended for more than 15 minutes. 

What is the policy for stepping away from device? 

300

The three mindsets we bring to work.

  Job mindset, career mindset, and purpose mindset are what?

300

A state of being, like being healthy or fit, or having a problem, such as a heart problem.

What is condition? 

400

Pheonix AZ, Boise ID, and Seattle WA are in which region in the MDE program.

What are 3 states in region 4 (pacific) ? 

400

Submission Grade, Pending/ Completion Grade, Quality Grade is called what?

What is score card?

400

Confidential health care information for natural persons related to past, present, or  future conditions, including mental health information. 

What is personal health information? (PHI) 

400

Strong belief that something will happen or be the case in the future. 

What is expectations?

400

The duty of health care professionals to not inappropriately share personal information disclosed to them in the course of their professional duties, by following the regulations regarding information sharing set out by the law and the General Medical Council

What is confidentiality? 

500

The contractor shall investigate tardiness and habitual delays with examiners and take corrective action to eliminate or minimize future delays. 


What is wait time? 

500

Examiners that receive a rejected DBQ in error that will submit the concern to the examiner support or examiner trainer team for review via an email is called.

What is erroneous DBQ Reject?

500

All new hires will be required to undergo drug testing and pass the screening prior to beginning their employment with Loyal source. New hires have 96 hours after they receive their pre-employment information completed test. 

What is post-offer/ pre-employment? 

500

To equip leaders and employees with the tools necessary to hold themselves and the people around them accountable to their commitments. 

What is the purpose of accountability training? 

500

A biological unit which passes on inherited information from parent to child, like facial characteristics.

What is Gene?