NHWG
Branch Exams
Business Hospitality
QSR
100

This is the time period an MDW has to meet with a new hire to review FINRA 2273 obligations

What is day 1 on New Hire start?

100

This is the time period you have to update your U4 when moving office location or residence.


What is 30 days?

100

This is how often a client may be entertained within a quarter.

What is one meal and one corporate sponsored event?

100

This form must be completed by external new hires on day one of employment.

What is the 2273 attestation?

200

These require National approval (name 3)

What is: All involuntary terms other than RIF, Late U4 Filings, WW <2 years, Criminal convictions, Pending Bankruptcies, >1 reportable complaint or any settled for >$5k, Outstanding notes/obligations where candidate will not pay or settle for lesser amount, credit compromise of $1000 or more within last 5 years, 6+ firms in 10 years, all open liens or closed liens within last 5 years.

 

200

This is required prior to participating in any outside business interest or investment.

What is DSP approval thru iComply?

200

This is what is required when an MDW attends a pre-planned meal with an Advisor and a client.

What is Pre-approval from MD's Regional Director?

200

This requires submission on iComply and completion of a form signed by the DSP prior to the event.

What is an external speaking engagement?

300

These will require review by employment legal prior to extending an offer to the candidate - name at least one

What is:

Promissory Note with Prior Firm

Training Costs with Prior Firm

Open liens or garnishments

Terminations that JPMC would term for 

300

This is what must happen upon receipt of a client complaint.

What is Enter into the CARE system promptly upon receipt?

300

This is the guidance for maximum tip for business hospitality.

What is 20%?

300

This is what must be included on the MSR log when identifying an issue in your market.

What is plan of action or corrective action that will be taken to address the issue?

400

Any of these will result in a new hire going on automatic Heightened Supervision if over $25,000. Name at least 2.

What is:

Promissory Note

Training Costs

Garnishments

Liens

400

This is the maximum amount of time that pending client documents may be maintained in the temporary folder. 

What is 45 days?

400

This is what should be uploaded to MSR in relation to Business Hospitality. Name 3 items.

What is:

Completed and signed BH Form

Evidence of pre-approval for preplanned meals/events

Itemized receipts and credit receipts

400

This is what additional approval is needed for MDW hosted training meetings held in non-chase locations.

What is Regional Director approval?

500

This is what needs to be added to a New Hire's email signature prior to sending any external emails.

What is the FINRA 2273 Disclosure email signature template?

500

This should be used by MDWs when visiting branches?

What is the DSP Branch Visit Checklist?

500

This is the only scenario where a Licensed Banker may attend a Business Hospitality event.

What is a meeting where the Banker is introducing a prospect to an Advisor?

500

This should be reviewed periodically during the quarter to identify potential concerns or trends and patters.

What is the Risk Management Dashboard? (Heat Map)