Policy & Procedures
Location of incident reports
What is Gretchen's mailbox?
This is how old a child must be in order to be upstairs with a parent.
What is 10-13 years old
This is the first thing you should do when a member walks in.
What is greet them and smile
How you would search for someone by their first name
What is % , First Name
This Y event is hosted every September
What is Welcome Week?
This is what you would do if you suspect child abuse or neglect
What is immediately fill out a mandatory reporter form found on Team Share. YMCA Policy!!
How old you must be to add 24/7 to account
What is 21+ years old?
You must check this before allowing entry.
What is member status / ID
What should you do with all cash processed in the system?
What is close it out
True or False: Both Basketball and Volleyball were created at the YMCA
What is True
Time when homeless individuals can come take a shower + what they must bring
What is Mon-Fri 11a-2p + ID?
How old you must be in order to come to the Y alone (as long they are on a membership)
What is 12+ years old?
LODS do this each time we have a party.
What is clean the room and take the trash to the loading dock?
This is where you would go to find signed agreements on a members unit
What is on their profile under records?
This is your favorite thing about the YMCA
What is... ANYTHING (must get one answer per person in the group)
What you would say to someone requesting video footage
What is tell them they must file a police report in order to move forward
How old someone must be to go into the hot tub.
What is 14+ years old?
This is what someone from another department should do if they need help with a task or finding coverage for shift
What is reach out to their director?
How you check someone in the RSO system
What is on Daxko under the membership tab
This Y event is hosted each Spring. This year it is on May 1st.
What is Healthy Kids Day (HKD)?
The first thing we need to do if someone is unconscious
What is call an ambulance and check their pulse/breathing?
Age someone becomes an adult on a family membership vs an individual membership.
What is 23 years on a family and 26 on their own?
What you would do if some asks you to register their child Billy for swimming lessons
What is transfer them to the Aquatics Director Isaac (Ext 120)?
Where you go to purchase/redeem a gift card on a members account
What is under balance due, then gift cards in the top corner
These are the Holidays the Y closes for
What is New Years Day, Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas Day