Mental Model
What are mental models most helpful for?
Solving business challenges, simplify understanding, align teams.
Why good intentions dont work?
Youre not asking for a change, people already had good intentions.
Name at least two key organizational levers around mechanisms.
Tools, Adoption, Inspection, Iteration
What is the mechanism we use to define the main plan of record for the year?
OP2
Name three mental models you can identify at Amazon
Pareto Principle
First Principles Thinking
Customer Obsession
Working backwards
Why as managers we need mechanisms?
Mechanisms allow us to scale and keep having an impact as we are removed from the frontline of work.
Share an example of iteration within the MX WBR mechanism.
Rotating leader, adding new slides
Name the the 5 key planning cycles at Amazon.
3YF
OP1
OP2
Guidance
Goal Setting
Identify the mechanisms at Amazon tied to the diversity mental model of "Our workforce should reflect the population we serve"?
DEI training, recruiting intential efforts to close gender gaps
Walk us through the mechanism you would implement in your team to achieve that all your team members have the basic knowledge of generative AI.
Answer has to have all the key six elements of mechanisms.
Name the leadership principles that best ties with the organizational levers of mechanisms, explain why.
Invent and Simplify, Insist on the highest standards.
Identify a mechanism category outside of the execution and planning categories we reviewed.
Quality Control at Customer Service (Andon Chord)