Law may be defined as
A) a moral code.
B) good manners.
C) rules of conduct.
D) protocol.
1) C
Laws are rules that require everyone to behave the same way or face formal punishment.
Another term for legal responsibility is
A) liability.
B) litigious.
C) testimony.
D) defense
A
Legal responsibility is also known as legal liability. A person(s) or organization may be found
legally responsible for an action.
Etiquette rules used in the workplace are called
A) protocol.
B) ethics.
C) policies.
D) morals
A
Different offices may follow different etiquette rules.
A medical-surgical nurse is going off shift and giving her report to the nurse coming on duty.
She is clearly and accurately describing the conditions of the patients she cared for during her
shift. This is an example of what skill?
A) People skills.
B) Critical-thinking skills.
C) Technical skills.
D) Moral values skills
A
People skills include good communication skills. Critical thinking is a problem-solving skill, and
technical skills may include proficiencies in working with equipment
Which of the following is/are not enacted by government?
A) Laws
B) Statutes
C) Etiquette rules
D) Medical practice acts
C
Etiquette changes depending on the organization and situation
What is the meaning of the term litigious?
A) Higher number of practicing lawyers.
B) Decreased legal liability.
C) Increase in the number of lawsuits.
D) Increase in consumer awareness of health care.
7) C
A litigious society is one in which patients, relatives, and others are inclined to sue health care
practitioners, health care facilities, manufacturers of medical equipment and products, and others
when medical outcomes are not acceptable.
A health care practitioner completes a course in law and ethics. In this field of study, Which
of the following reasons should be most important to health care professionals?
A) To promote patient and employee safety.
B) To help explain the process of informed consent to patients.
C) To help avoid legal entanglements.
D) To learn the inner workings of the health care system
C) To help avoid legal entanglements.
What do professional organizations create to govern their members?
A) Laws
B) Codes of ethics
C) Statutes
D) Procedure manuals
B
A code of ethics allows standards to be set to define competency.
A radiology technician approaches a new patient and states, "I am Jennifer and I will be
taking care of you today." Which of the three "Cs" is an example of this?
A) Common sense
B) Compassion
C) Courtesy
D) Coordination
C
The simple definition of courtesy is good manners, as is displayed when the technician
introduces herself to the patient.
Ethics may be defined as
A) a standard of competence.
B) principles, standards, and a guide to conduct.
C) courtesy and manners.
D) beliefs formed through the influence of family, culture, and society
) B
Ethics and moral values are sometimes confused. Ethics are a guide to conduct, while moral
values are the beliefs formed through the influence of family culture and society
The plaintiff in a lawsuit is the
A) party against whom criminal or civil charges have been filed.
B) party filing the civil charges.
C) party held liable.
D) party that testifies.
B
The plaintiff is the person(s) filing the lawsuit. A defendant is the person being sued. Witnesses
testify in court, and judges preside over lawsuits
Unlawful acts are always
A) unacceptable.
B) unethical.
C) punishable by legal means.
D) All of these
D
Unlawful acts are never acceptable, are always unethical and are punishable by legal means
What is the purpose of formalized codes of ethics in the health care professions?
A) To increase the competence within the profession.
B) To revoke the licenses of unethical practitioners.
C) To provide a consistent guide for protocol.
D) To relieve the lawmaking bodies of their legal responsibilities
A
A code of ethics allows standards to be set to define competency
A student medical assistant doing his or her internship in a physician's office refuses to wipe
up a spilled drink in the exam room hallway because he or she believes housekeeping is not
part of his or her job description. The student is demonstrating the absence of which quality
deemed necessary for successful health care practitioners?
A) Compassion
B) Technical skill
C) Common sense
D) Courtesy
C
All health care personnel are responsible for maintaining a safe workplace. If a patient or another
employee were to slip and fall because the student thought it was not his or her job, it
demonstrates a lack of common sense.
Bioethics is concerned with
A) etiquette in medical research.
B) health care law.
C) the ethics of scientists doing research in a university.
D) ethical implications of biological research methods and results
D
Bioethics is the study of how biological research and ethical guidelines are established
The defendant in a lawsuit is the
A) party against whom criminal or civil charges have been filed.
B) party filing the civil charges.
C) party held liable.
D) party that testifies.
A
A defendant is the person being sued and who must defend himself or herself in court. Witnesses
testify in court, and judges preside over lawsuits. The plaintiff is the person(s) filing the lawsuit
A precedent is a(n)
A) law enacted by the federal government.
B) case that serves as a model for future cases.
C) protocol rule.
D) summary judgment.
B
In case law, previous cases often serve as guidance for the court
Which document serves as a guideline about professional behavior and etiquette for
employees?
A) The AMA's Code of Ethics.
B) The office policy manual.
C) Medical practice acts.
D) Emily Post's Guide to Etiquette
B
Most organizations have a policy manual that provides employees with guidance as to how to act
in certain situations
Which of the following is an example of a healthcare practitioner displaying compassion for
a patient?
A) A physician making rounds in a hospital asks a patient how he is doing.
B) A nurse feels sorry for a patient who was just diagnosed with cancer.
C) A physician sits down with a patient and addresses all the concerns of the patient.
D) An LPN helps an elderly person walk through the hallways
C
Compassion is empathy—identifying and understanding another's situation, feelings, and
motives. This occurs when the physician takes the time to listen to the patient and answer
questions. Sympathy is when one feels sorry for another. Asking about a patient's family is
courtesy, and helping a patient walk is a work-related task
The first step in critical thinking problem solving is to
A) evaluate the evidence.
B) gather information.
C) identify and clarify the problem.
D) consider alternatives
C
Identifying and clarifying the problem is the first step in critical thinking. It is followed by
gathering information, evaluating the evidence, considering the alternatives, and implementing
the decision
An attorney files a motion that pleads there is no basis for a trial. This is called
A) acceptance.
B) precedent.
C) summary judgment.
D) administrative law
Dishonest or deceitful practices in depriving, or attempting to deprive, another of his or her
rights is considered to be
Dishonest or deceitful practices in depriving, or attempting to deprive, another of his or her
rights is considered to be fraud or intentional deceit.
A pledge for physicians that remains influential today is
A) Code of Hammurabi.
B) Babylonian Ethics Code.
C) Hippocratic oath.
D) Socrates' pledge
C
Hippocrates created an oath that is still in use today
A new employee in a large medical practice is looking for the professional etiquette staff
members are expected to follow. Which would be the best source for learning these rules?
A) The employee's professional code of ethics.
B) The state's medical practice acts.
C) The bulletin board in the employee lounge.
D) The office policy manual.
D
Most health care facilities have their own policies concerning etiquette that staff members are
expected to follow. These manuals may serve as both a permanent record, and guidelines, for
employees.
Rules of etiquette applicable to one's place of employment are known as
protocol, which is a set of rules that everyone must follow within an organization.
Rules of etiquette applicable to one's place of employment are known as protocol, which is a set
of rules that everyone must follow within an organization.