The "standard of care" in practice influenced by JCAHO (Joint Commission on Accreditation of Hospitals) is defined as __________________________
What is the normal level of skill and care is provided to the patient as defined by professional standards
100
Spinal fluid is obtained by a __________________
lumbar puncture (spinal tap)
100
Phlebotomy means ___________________
What is vein incision
200
Which in appearance communicates to the patient "professionalism"
1. long hair pulled back
2. dirty lab coat
3. long red fingernails
4. strong odor of perfume
200
Dosing for Hep B vaccine
one dose
another in 1 month
final dose 6 months later
200
A sentinel event is described as _________________
An unexpected event that resulted in death or serious complications
200
Test used to diagnose cystic fibrosis
Sweat chloride test (their skin is salty due to increased chloride in their sweat)
200
The test that compares the same lab results on the same patient 2 times to ensure quality of testing is called
What is the delta check
300
Why is it important for the phlebotomist to promote good public relations?
1. you represent your workplace
2. good relations make for a happy staff
3. patients relate their venipuncture experience to the overall care provided
300
the most important step to break the chain of infection is
handwashing
300
CLIA 1988 Regulations
Federal regulations that govern standards for all labs
300
DNA testing can be done 2 ways - name them
1. blood test
2. buccal swab (cheek)
300
The study of nonverbal communication is called
What is kinesics
400
What would violate a patients right to confidentiality?
1. listing all HIV + patients in the computer
2. posting the patient's diagnosis on the door
3. sharing venipuncture site information on a difficult patient
4. posting a patient's lab results on a bulletin board
400
A nosocomial infection is defined as
A hospital acquired infection
400
The definition of QA program
A program that provides quality patient care by tracking outcomes
400
A C-urea breath test can detect ________________
Bacteria in the stomach - Heliobacter pylori.
Cause of ulcers
400
Proxemics looks at the concept of
What is "space" - intimate, personal, social, public
500
The definition of integrity
Doing what is right regardless of the circumstances in all situations and interactions
500
Gloves, gown , mask. What order do you put them on?
1. gown
2. mask
3. gloves
500
An example of a QA indicator from our textbook is ______.
A QA indicator is measurable, well defined, specific and relate to a important aspect of care.
The blood culture contamination rate
500
hCg specimens should be obtained when?
(pregnancy testing) Human chorionic gonadotrophin
appears in urine 8-10 days post fertilization
first thing in the am when the urine is most concentrated