Time sensitive guidelines
What is the earliest a screen or blood draw can be scheduled?
9:00 AM
Where can you find nursing staff availability changes for the day (e.g., Chi-Chi is in)
At the top of the calendar, or at the scheduled time
How long is a typical H&P?
30 min-1 hr
what should one do if one has a question about scheduling an appointment on the Med Calendar within the week?
If scheduling is not on the day of an appointment, but during the same week, Research Staff are encouraged to first try and directly speak to Clinical Staff and then follow up with an email.
When is the lunch break for nursing?
Between 12PM to 1PM
How many sessions can one nurse generally run?
Two sessions
If nursing staff has a question or needs something on the calendar to be fixed, to whom will they reach out?
Clinical Staff will email or call the relevant the RPC who's initials are on the event if they have a question about a scheduled visit on the med calendar. They may ask for the RPC to fix or change the appointment. Please make the correction as soon as possible.
How should one communicate a cancellation day-of visit?
Best practice is to communicate this in person to Clinical Staff. If in-person communication is not an option, then call the Clinical Staff immediately (0-0052). The last resort is to email the entire Clinical Staff.
When do nursing staff prefer to place IVs?
Before 8:30
What is the maximum number of sessions that may be run per day in the RRU
4 sessions
What, for nursing, does a "screen" typically consist of?
Typically includes an H&P, blood work, vitals, height and weight measurements, and an ECG.
How should one deal with a participant running behind for their nursing visit?
Research Staff should verbally notify Clinical Staff about the ETA. If the participant is going to be more than 15 minutes late to the appointment, then there is a high likelihood they will need to be rescheduled.
Within an hour, when can one schedule a screen?
At the top of the hour
If 4 sessions are scheduled on a given day, what should you do before scheduling a screen?
Check to make sure Robin is in that day
In the event of a cancellation or reschedule of something on the medical calendar, how should one deal with the calendar event?
Staff should write CANCELLED in all caps before the template. Only nursing should remove the event itself.
What happens if nursing staff have an unforeseen circumstance and need to change the med calendar?
Clinical Staff will email Research Staff as soon as possible
What should one do if one needs to bring a participant to the RRU more than 5 minutes before their scheduled appointment?
Call the Nursing Staff (0-0052) and ask if they can accommodate this
Under what circumstances is double booking permissible?
If both Yvette and Chi Chi are working, double booking for screens is allowed. If only one is working, under extenuating circumstances Dr. Wolinsky has helped to do a second screen.
Team question: make a proper formatted Medcal template for a nursing screen
Study #_Screen_Participant ID (medical/nursing tasks) RPC Initials
What happens if clinical staff are unable to reach out to research staff about a correction or question about the med calendar?
If there is no response from RPC(s), the Clinical Staff will follow up with an email to another RPC on the study, the RPC’s supervisor, or if necessary, the PI of the study.
If the correction is not made within 24 hours, Clinical Staff will contact Senior Research Manager to initiate an in-person conversation with Research Staff to confirm and correct the med calendar issue.