Billing Rules
Claims
Collecting Payments
EOB
This and That
100

Medical insurance specialists rely on which of the following to stay up to date with payers billing rules?

a) bulletins 

b) websites

c) regular communications

d) all of these

What is All of these?

100

A payer's automated claim edits may result in claim denial because of

a) lack of eligibility for a reported service 

b) lack of medical necessity

c) lack of required preauthorization

d) any of these

What is Any of these?

100

A typical aging report groups payments that are due into which of these categories?

a) 0–30 days, 31–60 days, 61–90 days, and over 90 days. 

b) 0–60 days, 61–120 days, 121–180 days, over 180 days

c) 0–15 days, 16–30 days, 31–45 days, 45–60 days

d) 0–45 days, 46–90 days, 91–135 days, over 135 days

What is  0–30 days, 31–60 days, 61–90 days, and over 90 days?

100

If a provider has accepted assignment, the payer sends the RA to:

a) the provider 

b) the patient

c) the billing service

d) the carrier

What is The Provider?

100

Under RBRVS, the nationally uniform relative value is based on:

a) the geographic adjustment factor 

b) the uniform conversion factor

c) the provider's work, practice cost, and malpractice insurance costs

d) the UCR, practice cost, and malpractice insurance costs


What is The provider's work, practice cost, and malpractice insurance costs?

200

The CMS/AMA Documentation Guidelines set up the rules for the selection of:

a) Evaluation and Management codes 

b) Anesthesia codes

c) Surgery codes

d) Pathology and Laboratory codes

What are Evaluation and Management codes?

200

A claim that is removed from a payer's automated processing system is sent for

a) adjudication 

b) manual review

c) utilization review

d) none of these are correct

What is Manual Review?

200

Many state and federal laws prohibit which of the following?

a) Audits 

b) Adjustments

c) Edits

d) Professional courtesy

What is Professional courtesy?

200

Remittance advice remark codes explain: 

a) adjustments to claims paid on an RA

b) concurrent care that was given

c) denials from claims

d) insurance aging report

What are Adjustments to claims paid on an RA?

200

If a patient has additional insurance coverage, after the primary payer's RA has been posted, the next step is:

a) waiting until the patient pays 

b) determining what the write off amount is

c) billing the second payer

d) waiting until the primary insurance bills the second payer

What is Billing the second payer?

300

If a payer judges that too high a code level has been assigned by a practice for a reported service, the usual action is to:

a) deny the claim 

b) downcode the reported procedure code

c) upcode the reported procedure code

d) add a modifier to the reported procedure code

What is Downcode the reported procedure code?

300

What is the correct order for the basic steps of a payer's adjudication process? 

a) automated review, initial processing, manual review, determination, and payment.

b) initial processing, automated review, manual review, determination, and payment.

c) initial processing, manual review, automated review determination, and payment.

d) manual review initial processing, automated review, determination, and payment.


 What is Initial processing, automated review, manual review, determination, and payment?

300

If balance billing is permitted under a plan, the insured must:

a) Pay for the entire provider's charge 

b) Pay for only his/her deductible

c) Pay for the difference between the provider's charge and the allowed charge

d) Pay nothing since it is part of the contractual agreement


What is Pay for the difference between the provider's charge and the allowed charge?

300

A paper explanation of benefits (EOB) is sent to patients by payers after claims:

a) are paid 

b) are denied

c) are submitted

d) are received

What is Are paid?
300

Which of the following is not fraudulent? 

a) Altering documentation after services are reported

b) Coding without proper documentation

c) Reporting services provided by unlicensed personnel

d) Using a non-specific diagnosis code

What is Using a non-specific diagnosis code?

400

Routinely waiving deductibles and copayments is:

a) legal 

b) illegal

c) common practice

d) okay for Medicare patients only

What is Illegal?

400

A payer's determination means it is going to:

a) suspend the claim 

b) pay, deny, or partially pay the claim

c) review the claim

d) none of these are correct

What is Pay, deny, or partially pay the claim?

400

If a practice accepts credit and debit cards it must follow which standard?

a) HIPAA 

b) HITECH

c) FERPA

d) PCI DSS

What is PCI DSS?

400

The abbreviation MRN stands for: 

a) Medicare Reinstatement Notice

b) Medicare Reconciliation Notice

c) Medicare Rejection Notice

d) Medicare Redetermination Notice

What is Medicare Redetermination Notice?

400

Which of the following is considered a formal examination? 

a) Audit

b) Adjustment

c) Edits

d) Professional courtesy

What is Audit?

500

The unit of service (UOS) edits that CMS uses are called:

a) medically unlikely edits (MUEs) 

b) Correct Coding Initiative (CCIs)

c) Recovery Audit Contractors (RACs)

d) geographic practice cost index (GPCI)

What are medically unlikely edits (MUEs)?

500

If the provider has not accepted assignment, the payer sends the payment to:

a) the provider 

b) the patient

c) the billing service

d) the carrier

What is The patient?

500

PMP is the abbreviation for:

a) Physician management program 

b) Practice management program

c) Physician medical program

d) Practice medical program

What is Practice management program?

500

When a payer's RA is received, the medical insurance specialist: 

a) checks that the amount paid matches the expected payments

b) deposits that payment into the patient's bank account

c) sends the patient a refund of what the patient already paid

d) does nothing, as these services are all computerized


What is Checks that the amount paid matches the expected payments?

500

Minor errors found by the practice on transmitted claims require which of the following:

a) a completely new claim to be filed 

b) corrections by asking the payer to reopen the claim and make the changes

c) corrections by asking the payer to adjust the charges

d) a denial

What is Corrections by asking the payer to reopen the claim and make the changes?