MRT
Referrals
Specialty
Fun Facts
Who in the Room
100

What floor is MRT on

17

100

What platform was implemented in April 2024 for referral processing

OceanMD

100

Who do we assign endoscopy triages to

Laura McKim (done by the YRCNC's)

100

When is our next town hall meeting

October 23rd (Wednesday) IN PERSON

100

Who in the room is training to be a belly dancer

Railen

200

What floor was MRT on last, before the 17th floor

14

200

What membership type does referrals team NOT process

M Care

200

What does CGM stand for, our newest program to Specialty

Continuous Glucose Monitoring

200

What is our fax number

416-350-5981

200

Who in the room is an online video gamer

Diony

300

How many members of MRT come on site a day

1

300

How many follow ups are there on a referral before closing, for the non urgent team

3

300

What is the cost of the new Menopause and Perimenopause Stand Alone program

2675

300

Who can book flu clinic appointments

ANYONE ON THE PHONE

300

Who in the room used to be a zoo keeper

Amanda

400

How many faxes roughly does MRT get in a day

750

400

How many statuses in total are there for referrals

8

400

How many members on the Specialty Team

11

400

What option do you click on the phone IVR to reach the referral team

4

400

Who in the room used to be on the fire safety committee

Rupi

500

What is the system called that we use for our faxes

Unite

500

What 5 roles does the referrals team rotate through on a daily basis

New referrals

Tasks 

Backlog

Follow up

PSC Inbox

500

What is the specialty queue phone number

437-253-7538

500

Who are the co chairs of the Peoples Team

Josta, Marlo, and Lauren

500

Who in the room is a Reiki instructor

Fazilah