Interpersonal Skills
A person that is of equal standing with another.
A process of change through which individuals improve their health and wellness, live a self-directed life and strive to reach their full potential.
What is Recovery?
This mental health condition causes dramatic shifts in a person’s mood, energy, and ability to think clearly. Individuals with this condition experience extreme high and low moods, known as mania and depression. Some people can be symptom-free for many years between episodes.
What is Bipolar Disorder?
This principle requires that information shared by the peer with the Peer Support Specialist is handled with extreme sensitivity and as much privacy as possible.
What is confidentiality?
This term refers to receiving help from individuals who have suffered from similar experiences.
What is Peer Support?
The ability to understand and share the feelings of another.
What is empathy?
A consumer tells a Peer Support Specialist that they have a lot of situational stress that is not a result of their diagnosis. What action would the Peer Support Specialist take in supporting the consumer?
A) Tell the consumer their feelings are normal, and they should not worry.
B) Assist the consumer in developing a wellness plan to address their concerns.
C) Advise the consumer of stronger anxiety medication options to try.
D) Take the consumer to a 12-step meeting to support their overall wellness.
What is B? This is a correct response because it utilizes a specific model to help the consumer build the right tools to use in the scenario.
This person can help individuals coordinate services. They can help assess, plan, and implement a number of strategies to facilitate recovery - including local medical facilities, housing opportunities, employment programs, and social support networks.
Who is a case manager?
Derek is a client at your agency. One day, he comes in and brings you a $15 gift card to your favorite restaurant as a thank you. What do you do?
Kindly decline and explain that peer support specialists cannot exchange money or gifts with clients.
The year HIPAA was passed by the U.S. Congress
What is 1996?
A particular quality of peer support meaning that there is a relationship of two equal partners. A sense of, "We're in this together," and both partners learn together and progress in the relationship due to their relationship.
What is mutuality?
A peer specialist considers the importance of using of spiritual resources or native healers as a part of a peer’s recovery process, which Guiding Principle of Recovery (there are 10 total) is he or she is emphasizing?
Recovery is culturally-based and influenced.
In this first step of substance use disorder treatment, a person stops taking the substance(s), allowing them to leave the body. Depending on the severity of the SUD, the substance or an alternative may be tapered off to lessen the effects of withdrawal.
What is detoxification?
Is it professional for Peer Support Specialists to share their personal contact information with clients?
What is No?
This approach that promotes health in a way that meets people where they are at, accepting that not everyone is ready or capable of stopping their substance use at a given time.
What is harm reduction?
A consumer explains that it is taboo for someone to share their struggles with family members in their culture. How would the Peer Support Specialist support the consumer?
A) Ask a Peer Support Specialist from the same culture as the consumer to give consumer advice.
B) Roleplay or act out with the consumer ways the consumer can raise the topic with loved ones.
C) Tell the consumer to disclose their feelings regardless of how they think others may respond.
D) Share a time the Peer Support Specialist had an uncomfortable conversation with a loved one.
What is B? This option maintains the established relationship between peer provider and consumer while also providing the consumer with self-directed communication strategies for addressing the situation
Mary, the Peer specialist, tells her peer, “I know it seems a long way away, but you can do this. I know that recovery is possible for you.” What Guiding Principle of Recovery (there are 10 total) does this represent?
What is Hope?
A consumer with a history of depression tells the Peer Support Specialist they are starting to experience symptoms of an oncoming depressive episode. What action would the Peer Support Specialist take to support the consumer?
A) Advise consumer to speak to their doctor.
B) Share what medications for depression worked for the Peer Support Specialist.
C) Call the consumer’s family for additional support.
D) Ask the consumer to think about what may be causing them to feel that way.
What is A? This response is correct as it directs the consumer to speak with their healthcare provider.
Elizabeth is a 24 year old single mother with two children. Her daughter, Emma, is six years old and her son, Ethan, is almost two years old. Elizabeth has been diagnosed with co-occurring depression and alcohol use disorder. Elizabeth is pregnant again and wants to keep the baby. The peer support specialist urges Elizabeth to consider other options. Were Elizabeth's rights respected?
What is No? (Elizabeth's rights to self-determination were violated).
Formal systems that prescribed some behaviors and prohibit others for a group or profession are known as...
What are Code of Ethics?
Johnny simultaneously wants to quit smoking & also sees reasons not to quit. He is stuck. What is Johnny demonstrating?
What is Ambivalence?
Karla is putting into practice a plan for recovery, consciously choosing new behaviors, and developing new skills -- what stage of behavior change model is she in?
What is Action?
Name at least 6 of the Eight Dimensions of Wellness (SAMSHA).
What are:
- Emotional Wellness
- Environmental Wellness
- Financial Wellness
- Intellectual Wellness
- Occupational Wellness
- Physical Wellness
- Social Wellness
- Spiritual Wellness
List all four of the situations in which confidentiality would legally have to be broken.
If there is reason to report abuse or suspected abuse of a child, elder, or dependent adult.
If the participant is a threat to themselves.
If the participant is a threat to others.
Under court order.
A Peer Support Specialist is working with a consumer with severe mental illness who has been in inpatient treatment for several months. Prior to a treatment team meeting, the consumer says to the Peer Support Specialist, "I don't know why I'm even going. They are just going to keep me here anyway." Which action would the Peer Support Specialist take to encourage self-advocacy?
A) Utilize the consumer's dissatisfaction with their current situation as encouragement to formulate a better recovery plan.
B) Model an effective action by sharing a time when the Peer Support Specialist assertively communicated their own needs and desires.
C) Assist the consumer during the treatment team meeting by directly advocating on the consumer's behalf with team members.
D) Educate the consumer on why the health-care providers in the treatment team may have different perspectives.
What is B? The correct answer differentiates itself from other distractors because it is directly related to competency 2 (the role of advocacy). Here, the peer specialist is modeling self-advocacy through social learning by directly stating how they self-advocated in a similar situation.