OFFICE ETIQUETTE 1
What is the first thing you do when you come in for your shift after clocking in?
Check the cover sheet/check in with a supervisor
What do you do if you come in for work and no one is in the office?
Text or call a supervisor.
What is our time policy for event set ups and equipment loans?
48 hours in advance
"I turned on the projector but the screen is blue?"
What is the first thing you ask?
BONUS: If the computer is on, and you see it sending to the preview monitor, but the projector is still blue, what may be the issue?
What don't we do with our shoes, Yaw?
Take them off
What are TWO things you do after you're done with a work van?
LOCK the van (ALL doors)
Sign it back in
Who do you notify when you call out of work or will be late to a shift?
At least two supervisors.
List 3 cables that pass audio only
Acceptable answers:
Mini to mini
RCA to mini
1/4" to mini
XLR
What is the most essential information to gather from a troubleshooting phone call?
Name
Location (building and room)
General issue
Yeezys, crocs, slides, UGG slippers are acceptable footwear for work.
FALSE
What do you do when you receive a personal phone call at work?
Step out of the office to answer. No personal calls at work!
When a supervisor is giving you directions, what should you be doing?
Listening
Phone down, laptop closed.
Name 3 cables that pass visual
Acceptable answers:
- HDMI
- Display Port (DP)
- VGA
Where do you check to see what equipment is in a classroom?
See the classroom grid on the wall OR 25Live
Morning shifts: at what time will Fiona start calling those who are late?
8:07am
What are TWO things you do before taking a work van?
- Inform a supervisor
- Sign out the van
How many weekends are you required to sign up for?
Two
True or false:
VGA cables pass audio and visual
FALSE
You are having difficulty understanding a professor explain their issue. What can you ask to clarify?
"What are you trying to do?"
What cars do Fiona, Vincent and Morgan drive?
Alfa Romeo Stelvio
Honda Civic Sport Hatchback
Jeep Patriot
What is the proper footwear when at work?
Closed-toe shoes
Other than checking the cover sheet and checking in with a supervisor, what is another important rule about office coverage?
One person must remain in the office at ALL TIMES. Someone must be available to assist in classrooms, troubleshoot and receive phone calls.
What do we use to connect two HDMIs together?
HDMI barrel
Sound is not working in a classroom. Name at least two things you would check.
- Is the sound on the Crestron muted?
- Is the computer on the right output?
Name all 7 staff members and their roles.
Vincent - media technician
Fiona - media technician
Morgan - senior media technician
Paul - computer graphics specialist
James/J* - audio visual systems engineer
Cory - assistant director
Mike - Director