Agreements
Do you agree to tell_____?
The truth
Who should come up with the solutions?
The people in the conflict.
The first step in a mediation is to go over________.
The 4 agreements.
What are the three parts of an I statement?
I feel______when______. Please_______.
Where should you look when someone is speaking to you?
At the speaker (eye contact).
Do you agree to use______?
Respectful language
Solutions should only involve who?
The people in the conflict.
The second step in the process is to ask each person________ and ___________?
"What happened?" and "how did you feel?"
Make this into an I Statement: "You're a liar!"
"I feel upset when you say things that aren't true. Please be honest."
What can you do to show you are listening?
Nod, react with your face.
Do you agree to_____while the others speak?
Listen
Solutions should_____the relationship and______the problem from happening again.
Repair, prevent.
The third step in the process is to help brainstorm______.
Solutions.
Make this into an I Statement: "You're a cheater!"
"I feel upset when you cheat. Please follow the rules."
When someone is talking you should _______ without __________.
Listen, interrupting.
Do you all want to________?
Solve the problem
For solutions to work, everyone must _______ on them.
Agree.
The fourth step is to choose one or two realistic ___________.
Solutions.
Make this into an I Statement: "You always steal my stuff!"
"I feel upset when you take my things. Please ask first."
After someone is finished saying something, an active listener can _______ to check for _________.
Repeat, understanding.
What are the four mediation agreements?
1. Solve the problem
2. Tell the truth
3. Listen
4. Use respectful language
Solutions should always be what?
Realistic or doable.
The final step is for everyone to sign an __________.
Agreement.
Make this into an I Statement: "You're not my friend anymore!"
What are the four main parts of active listening?
Eye contact, listen without interrupting, nod and nonverbal reactions, repeat to check for understanding.