Medical Record Management
What does EHR Stand For?
Electronic Health Records
What is Open Hours Scheduling?
Often called walk-in. Patients don't need to schedule appointments.
New patients are usually asked to arrive ___ to ___ minutes early for their first appointment
15 to 30
What kind of software are EHR Systems?
Databases
What does EMR Stand for?
Electronic medical records
What is Wave Scheduling?
Patients are scheduled in waves. 4 slots may be given for the sane 60 minute period and patients are seen in order of arrival.
What is Preauthorization?
Preauthorization is a form that confirms a referral can be approved and covered by insurance.
What is the Difference between software and hardware?
Hardware is computer themselves and equipment used along with them. Software is the applications used within computers.
How are paper files organized?
Alphabetically or Numerically
Two people are scheduled at the same time.
What emotion should MA's show when communicating with patients.
Empathy
What is an inventory?
A record of the items in an office
How long do medical records have to keep stored?
10 years.
What is cluster scheduling?
Patients are given appointments based on diseases, conditions, or illnesses.
What does HIPAA Stand for?
Health insurance portability and accountability Act
what are paper shredders used for?
To dispose of physical paper medical records.
What information is listed on a superbill?
Diagnosis Codes, Treatment provided or procedures performed , and codes associated with treatment.
What is modified wave scheduling?
Similar to wave method, it schedules patients multiple patients in a time block, but it leaves the bottom of the hour open to see patients who need to be worked in.
Syncope
What is the reorder point?
The reorder point is the time that an item should be ordered to avoid running out of the item.