Show:
Standard Precautions & Safety Measures
Financial & Insurance
Communication
Laws & Ethics
Miscellaneous
100

For how long are you supposed to wash your hands?

At least 20 seconds 

100

What is Medicaid?

Medicaid is a health insurance provided by the government for low income people. 

100

What are the 3 different types of communication.


Written, verbal and non verbal 


100

What is MA scope of practice?

The activities/duties that an MA is permitted to perform. 

100

What is the most common type of fire extinguisher called ?

ABC type

200
What are the 5 basic PPE that we learned about in class?

Gloves, Gown, Mask, Goggles, face shield 

200

What is a deductible ?

a specified amount of money that the insured must pay before an insurance company will pay for any bills.

200

What are coping skills? Give examples.

Coping skills are the strategies you use to manage stress.

Examples: Deep breathing, relaxation, ride your bike, go to beach.  

200

Mention 3 things that are under the MA scope of practice. 

Draw blood

Administer medications

Vital signs

Schedule appointments

Assist providers with procedures 

200

The chain of infection starts with a what? 

Pathogen 

300

What is the name of the body position where the patient is laying flat on the bed looking up?

Supine

300

What is an encounter form?

An encounter form documents the services rendered and lists the diagnoses(ICD codes), procedures (CPT codes), and medications associated with those services.

300

Explain cultural diversity

Understanding that society is made up of many different groups with different interests, skills, talents and religious beliefs.

300
Explain HIPAA 





The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federal law that required the creation of national standards to protect sensitive patient health information from being disclosed without the patient's consent or knowledge.


300

Which muscles are you supposed to use when lifting a heavy object? 

Leg muscles 

400

Grab a pair of gloves. Now, DON and Remove them properly. 

Do not touch the outside of glove when removing the second one. 

400

What is explanation of benefits (EOB)?

An explanation of benefits isn't a bill. It helps you understand how much your health plan covers, and what you'll pay when you get a bill from your provider.

400

Telephone Etiquette: What do you have to do before placing a patient on hold? For how long should you place them on hold before checking in with your patient. 

Ask for permission to place them on hold. 

Do not leave anybody on hold for more than 2 mins. 

400

What is informed consent?

A clear explanation of a procedure or test and the permission given to perform the procedure or test by a competent and voluntary patient

400

What is a communicable disease ? 

Communicable diseases are illnesses that spread from one person to another. 

500

What is an SDS? What information do these include and where can these be found at your workplace?

Safety Data Sheets. 

  • Identification: for the product and supplier.
  • Hazards: physical (fire and reactivity) and health.
  • Prevention: steps you can take to work safely, reduce or prevent exposure, or in an emergency.
  • Response: appropriate responses in various situations (e.g., first-aid, fire, accidental release).

SDSs can be stored electronically or as paper copies. SDSs must be stored in a location that all staff can access during work hours. 

500

What is the difference between ICD and CPT codes. 

ICD-10 codes represent patient diagnoses (what is wrong)

CPT codes identify services provided (solution)

500

What are the 5 stages of grief 

  • denial.
  • anger.
  • bargaining.
  • depression.
  • acceptance.
500

Thinking about ethics... what are 3 words that should represent Medcial Assistants?

Honest, Kind, Reliable, compassionate, good communicator, adaptable, good listener. 

500

How are we supposed to know how to clean up a chemical spill? 

Looking up the information on the chemical SDS