Call Center Applications
Medical bill time frames
TXM
Abbreviation corner
Team ISC
100

I houses internal medical bill information. Hint. It was difficult to get access to this application. 

What is Smart Advisor?

100

95 days from the date of service 

What is timely filing?

100

512-224-3889

What is the claims fax number?

100

PLN-1

What is a whole claim denial?

100

I am the fierce leader of team ISC and love shopping at Costco.

Who is Linda?

200

I hosts all claims documents. 

What is EC Browser?

200

45 days after the date of receipt 

What is the processing time for medical bills?

200

2200 Aldrich Street, Austin, TX 78723-3474

What is the overnight mailing address?

200

DWC

What is the division of workers' compensation?

200

I recently got engaged after a lovely hike to the top of Black Mountain, nearly 4,000 feet above sea level. 

Who is Cisco?

300

I am a sub section of EC Browser where returned letters live.

What is the return letter database?

300

30 days 

What is the processing time for an appeal?

300

claimdocs@texasmutual.com

What is the claims email address?

300

EOB

What is an explanation of benefits?

300

I met my spouse at Chili's. 

Who is Jesse?

400

I am the application where you send team messages and video conference.

What is Teams?

400

10 months

What is the timeframe for a medical bill appeal?

400

4740

What is the extension for medical audit?

400

TDI

What is the Texas Division of Insurance?

400

My son and I enjoy swimming, running, shopping, as well as taking road trips.

Who is Janet?

500

I host your email and calendar. 

What is Outlook?

500

within 10 days of receipt

What is the timeframe for TXM to return an incomplete medical bill?

500

PO Box 12029, Austin, TX 78711-2029

What is TXM's mailing address?

500

TIBS

What are temporary benefits?

500

I am stoked to move to Lago Vista to grow my family. 

Who is Angelica?