Professional Skills
Class Information
Professional Traits
Soft Skills
Hard Skills
100

This skill allows healthcare workers to understand and relate to their patients' experiences and emotions.

What is empathy? 

100

The number of classes you can miss and still receive a certificate. 

What is 1? 

100

 This trait is characterized by optimism, enthusiasm, and a can-do approach to work tasks and challenges.

What is a positive attitude?

100

This skill involves effectively managing one's time and tasks to maximize productivity.

What is time management?

100

This software program is commonly used for spreadsheets and data analysis in business settings.

What is Excel?

200

The ability to adjust to new situations and handle unexpected challenges in a healthcare setting.



What is adaptability?

200

Notes are important to take for this reason. 

What is retaining or remembering information? 

200

 In professional settings, this non-verbal form of communication can significantly impact how others perceive your confidence, attentiveness, and engagement.

What is body language?

200

The ability to work well with others and contribute positively to a group effort is known as this.

What is teamwork?

200

This skill involves the ability to write clear, concise, and well-structured documents for technical audiences.

What is technical writing?

300

These are the technical skills often taught in degree or certificate programs for healthcare professions.

What are hard skills?

300

We arrive to class at least 5 minutes early for this reason. 

What is be ready at start time OR simulate on the job best practices? 

300

Consistently meeting deadlines, following through on commitments, and being punctual are all aspects of this crucial professional trait.



What is being dependable?

300

This skill involves recognizing, understanding, and managing one's own emotions, as well as those of others.

What is emotional intelligence?

300

This certification demonstrates expertise in planning, executing, and closing projects across various industries.

What is project management certification?

400

This crucial skill involves relying on patience and perseverance to solve problems in healthcare settings.



What is critical thinking?

400

This identifies acceptable employee behavior while at work. 

What is code of conduct? 

400

This challenge in workplace communication can arise from differences in language, customs, or social norms between colleagues from diverse backgrounds.

What is a cultural communication barrier?



400

The capacity to adjust to new conditions, environments, or situations is referred to as this.

What is adaptability?

400

 This skill involves using statistical methods to collect, analyze, interpret, and present data to inform decision-making.

What is statistical analysis?

500

This term encompasses character traits related to how an individual interacts with others, which are essential in healthcare teamwork.

What are soft skills?

500

Making a funny TikTok video about a client is an example of this. 

What is poor ethics? 

500

You may need to use sign language, written notes, or visual aids to effectively interact with these patients. 

Who are deaf or hearing impaired patients? 

500

This skill combines active listening, persuasion, and the ability to find mutually beneficial solutions in discussions or disputes.

What is negotiation?

500

This involves writing instructions for computers to execute tasks, often using languages like Python, Java, or C++.

What is coding?