Happiness and Wellness Committee
Pharmacy
Clinical Operations
Quality
Case Management
300
Sedona Kirby Sandra Caraveo Shanell Williams Alyson Mabry Candace McCalmont Carrie English Danitza Casas Laura Waugh
What is a name of a Happiness and Wellness Committee member?
300
Which Pharmacy Staff member has been at Health Choice the longest?
Ask a colleague, ask your neighbor.
300
Warm Transfer directly to Matrix
What should you do if you get a call with questions about the Matrix program, or if the member asks for Matrix?
300
Grievances, appeals/disputes, quality of care concerns/peer review, and credentialing.
What is currently under the umbrella of Quality?
300
A collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual's and family's comprehensive health needs through communication and available resources to promote quality, cost-effective outcomes.
What is Case Management?
500
Our goal is to provide you with tips and opportunities to encourage and promote a happy, healthy workplace.
What is the Happiness and Wellness Committee goal?
500
Name two of the five FQHC & FQHC Pharmacies
Ask a colleague, ask your neighbor.
500
When a member needs to find a new PCP, what is the best possible star assignment?
What is 5 star provider?
500
It’s Health Choice’s method for continuous process improvement to meet goals. Plan, Do, Study, Act.
What is PDSA?
500
HCA HCG HCIC HCE HCU
What is lines of business that we offer Case Management?